Munir Zakaria
Gedaref
Summary
I am a Human Resources Associate at UNHCR, the UN Refugee Agency, where I have been working for over eight years. I have a postgraduate degree in Human Resources Management and Development, and several certifications in HR-related fields, including HR Data Analytics and Future of Work. I am passionate about supporting the humanitarian mission of UNHCR and enhancing the performance and well-being of its staff. My core competencies include national recruitment, personnel administration, entitlements and benefits, and HR consulting and coaching. I have successfully followed up on the recruitment of national regular and affiliate workforce positions in Sudan, advised and assisted managers and staff on HR policies and procedures, and processed medical insurance claims and medical evacuations. I have also contributed to the HR data analysis and reporting, using MSRP/HR module and LinkedIn Learning. I am a team player, a problem solver, and a lifelong learner. I believe that I am most famous among my friends for my exceptional qualities as a caring and passionate individual. I thrive in any challenging situation and are known for my ability to help others. This innate passion for assisting others stems from my earlier experiences as a volunteer with the Youth Foundation. These experiences have not only shaped my understanding of the importance of humanitarian work but also instilled in me a deep love for my roles. In my more recent career, I have transitioned from being a Humanitarian Worker to a Human Resources Professional. This shift has allowed me to apply my skills and knowledge in a practical setting, enabling me to make a positive impact in the humanitarian sector. Working in international organizations, particularly in UN agencies, has provided me with a unique exposure to different cultures and HR practices. It has enriched my skill set and allowed me to develop a deep understanding of the complexities of HR management in a global context. Despite various challenges along the way, my greatest accomplishment has been the successful completion of the integration project mentioned above. This achievement not only showcased my professional capabilities but also reinforced my dedication and commitment to making a positive impact on the HR field. Should you require any assistance in Human Resources Management issues specifically within the humanitarian sector, please feel free to reach out to me. I am more than willing to share my expertise and provide valuable insights to help you navigate the complexities of this HR professional highly effective at verifying that all documentation is properly authorized and supported according to company policies, regulatory practices and legal requirements.
Overview
20
20
years of professional experience
1
1
Certification
3
3
Languages
Work History
Human Resources Associate- SPA
UNHCR, the UN Refugee Agency
05.2020 - Current
- Recruitment and Workforce Management: Regularly follow up on national recruitment for positions within Sudan Operations, ensuring timely progress tracking and reporting as the focal point
- Proactively identify and highlight recruitment issues, providing comprehensive reports to the manager and team members
- Provide recruitment support to Darfur operation as required, ensuring effective coordination and smooth execution
- Advise and coach managers on recruitment stages in alignment with the Recruitment and Assignment of Locally Recruited Staff (RALS) guidelines, assisting in the submission of recruitment cases to the Local Assignments Committee for approval
- Personnel Administration and Entitlement Management: Process Medical Insurance Plan (MIP) claims for local staff members in the Field Offices, Kordofan, and Kosti, as well as manage Records and Reports (R&R) in the Management Service for Rostered Personnel (MSRP) system
- Act as the focal point for medical evacuations, ensuring timely and organized response to medical emergencies
- Serve as an alternative member for the Assignment Committee (AC) and oversee salary advances in RO Khartoum during the COVID-19 Pandemic
- Provide support and guidance to staff members regarding UNHCR staff rules and regulations, covering entitlements, MIP, A&V (Allowances and Benefits), Training, and ePAD (Electronic Personnel Action Dossier)
- Self-Study and Compliance: Generate MSRP reports on HRSS staffing for required actions, ensuring accurate and comprehensive data management
- Demonstrate commitment to continuous self-study and compliance in UNHCR HRSS (Human Resources Support Service) Areas of Expertise, fostering a culture of ongoing learning and development within the organization.
Senior HR Assistant
UNHCR, the UN Refugee Agency
07.2015 - Current
- Manage Recruitment and Staffing: Process recruitment, assignment, and reassignment of local general service staff, ensuring adherence to established HR procedures
- Prepare necessary documentation for interview panels involved in the recruitment of local staff
- Contract Processing and Compliance: Administer local staff members' contracts, entitlements, and benefits in alignment with Staff Rules and established HR procedures
- Update personnel information in MSRP/HR module and provide guidance to staff on their rights, obligations, benefits, and entitlements
- Administrative Support and Record-Keeping: Assist newly-arrived international staff with administrative formalities, including accreditation, security passes, travel arrangements, and logistics coordination
- Administer UNHCR medical insurance plan for locally recruited staff and provide support in case of medical evacuations
- Maintain accurate personnel records, including attendance, overtime, and leave records
- General Support and Flexibility: Offer general administrative support and perform additional duties as required.
Senior Human Resources Assistant
UNHCR, the UN Refugee Agency
03.2020 - 05.2020
- Compliance and Administrative Support: Oversee local staff members' entitlements and benefits in alignment with Staff Rules and established HR procedures
- Update personnel-related information in MSRP/HR module, ensuring sync with the rollout from PAPS to the respective office
- Administer the UNHCR medical insurance plan for locally recruited staff and provide administrative support to staff and their dependents during medical evacuations
- Recruitment Coordination and Advisor Role: Coordinate and facilitate the recruitment, assignment, and reassignment of local staff, including document preparation for the interview panel
- Offer guidance and support to staff members and hiring managers regarding recruitment procedures and best practices
- Assist in the submission of recruitment cases to the Local Assignments Committee (AC) for approval, ensuring compliance with established protocols
- Advisory and Record-Keeping Responsibilities: Advise staff members on their rights, obligations, benefits, and entitlements, while assisting in the interpretation of UN/UNHCR staff rules and regulations
- Maintain accurate personnel records within the office, including attendance, overtime, personal filing, and leave records, ensuring completeness and accuracy.
Human Resources Assistant
United Nations Peacekeeping- UNAMID
06.2014 - 07.2015
- Advisory and Record-Keeping: Provide guidance and information to staff on the practical application of HR policies, regulations, and entitlements
- Review and maintain time and attendance records, process leave requests, and resolve discrepancies in liaison with relevant sections and staff members
- Entitlement Processing and Compliance: Process entitlements and benefits actions in UMOJA/IMIS/FSS, monitoring for accuracy and adherence to established guidelines
- Monitor and document staff conditions of service issues, providing updates and insights to the supervisor as necessary
- Research and Response Preparation: Conduct research and prepare written responses to HR queries, offering guidance on performance management, staff development, and ensuring compliance
- Advise staff on career development programs and conduct or coordinate training courses and workshops in consultation with Training Units
- Recruitment and Selection Support: Support the recruitment process for international and national positions, including reviewing draft job openings and ensuring alignment with approved documents
- Review and assess applicant eligibility based on job opening criteria, initiating and following up on reference checks for academic and employment verification
- Offer Preparation and Post Management: Initiate and prepare offers of appointment, manage staff-related costs in UMOJA, and alert the supervisor of any potential shortfalls
- Ensure adherence to established procedures for post management, providing necessary guidance to managers and staff on post-related actions.
Human Resources Associate
UN- MINUSCA
03.2014 - 05.2014
- Recruitment Processing and Coordination: Process applications for vacancies, including maintaining candidate case files, coordinating candidate transfers between offices, arranging interviews, and updating candidate data in the automated roster
- Assist in the recruitment process, including reference checks, academic verification, calculating salaries and benefits, and dispatching offers of appointment and statements of emoluments
- Application Screening and Coordination: Aid in the evaluation and screening of applications for secretarial, clerical, and related positions, ensuring thorough and systematic assessment of candidate qualifications
- Maintain vacancy announcement files and track status updates of vacancy announcements throughout the selection process
- Peacekeeping Mission Recruitment Support: Coordinate with DPKO and peacekeeping missions, particularly for international recruitment for the BINUCA mission, overseeing all recruitment stages from job opening creation to onboarding of TDY staff from other missions
- Prepare relevant documentation for recruitment-related meetings, as well as initiate and process personnel actions, ensuring support for the achievement of mission objectives and goals.
Human Resources Assistant
UNAMID
06.2007 - 02.2014
- Provide guidance and information to staff on the practical application of HR policies, regulations, and entitlements
- Review and maintain time and attendance records, process leave requests, and resolve discrepancies in liaison with relevant sections and staff members
- Entitlement Processing and Compliance: Process entitlements and benefits actions in UMOJA/IMIS/FSS, monitoring for accuracy and adherence to established guidelines
- Monitor and document staff conditions of service issues, providing updates and insights to the supervisor as necessary
- Research and Response Preparation: Conduct research and prepare written responses to HR queries, offering guidance on performance management, staff development, and ensuring compliance
- Advise staff on career development programs and conduct or coordinate training courses and workshops in consultation with Training Units
- Recruitment and Selection Support: Support the recruitment process for international and national positions, including reviewing draft job openings and ensuring alignment with approved documents
- Review and assess applicant eligibility based on job opening criteria, initiating and following up on reference checks for academic and employment verification
- Offer Preparation and Post Management: Initiate and prepare offers of appointment, manage staff-related costs in UMOJA, and alert the supervisor of any potential shortfalls
- Ensure adherence to established procedures for post management, providing necessary guidance to managers and staff on post-related actions.
Human Resources Officer
Relief International
04.2006 - 06.2007
- Strategic HR Leadership: Translate organizational strategy and goals into an HR strategy and provide leadership for HR management, learning & development, aligning with RI core values and the Global Strategy
- HR Policy Development and Change Management: Develop, execute, and evaluate HR policies and instruments, providing strategic HR advice and recommendations to support the Global Strategy and manage the transition to the new program approach
- Facilitate cultural and professional change directions, identifying suitable HR strategies and coordinating processes to support transitional changes
- Operational HR Management: Manage general HR practices encompassing recruitment, performance management, staff development, compensation and benefits, employee relations, and ensuring compliance with labor laws and regulatory policies
- Oversee the HR department operations, financial control, and advisory work, while integrating activities with quality management, health and safety regulations, and equal opportunity policies
- HR Support and Coordination: Provide HR support in recruitment, selection, and formulating staff policies for emergencies/relief works, ensuring integration with organizational requirements and addressing equal opportunity and diversity issues
- Assist Program Coordinator in administration and Program Management activities, organizing meetings with partners (NGOs, government organizations, and local NGOs).
Field Project Manager
Relief International
03.2005 - 03.2006
- Administrative and Program Support: Collaborate with the Program Coordinator to oversee all administrative and program management activities, providing essential support and coordination
- Partnership Coordination: Organize meetings for the Program Coordinator with various partners, including NGOs, government organizations, and local NGOs, fostering effective communication and collaboration
- Work Planning and Reporting: Develop daily work plans for the section, ensuring alignment with organizational objectives, and submit the final plans to the Program Coordinator
- Draft weekly reports for the Administrations and Finance section, presenting comprehensive updates to the Program Coordinator and Country Director on a regular basis
- Representation and Coordination: Act as a representative of the organization in interagency meetings across different program sectors within the Office for the Coordination of Humanitarian Affairs (OCHA), contributing to collaborative efforts and information sharing
- Coordinate and monitor program activities in sub-offices, ensuring cohesion and consistency in the implementation of program initiatives
- Survey Development and Support: Provide support to program officers in the development and execution of surveys, assisting in gathering essential data and insights for program assessment and improvement.
Administrative Officer
International Organization for Migration (IOM)
11.2004 - 03.2005
- Staff Management and Revenue Generation: Provide management and support to a team of 68 staff members, driving them toward optimizing service delivery and customer satisfaction to boost revenue generation
- Financial Accountability and Growth: Maintain full profit and loss accountability for up to £5 million, achieving year-on-year revenue growth of over 10% through strategic financial management
- Client Relations and Process Improvement: Initiate biannual service reviews with major retail clients, formalize account planning, and implement new billing and forecasting systems, leading to excellence in customer surveys and enhanced operational efficiency
- Operational and Logistical Oversight: Supervise logistical and procurement activities, vehicle movement and maintenance, and personnel administration matters, ensuring smooth office operations and representation in inter-agency meetings
- Financial and Administrative Support: Support the Head of Office in preparing monthly finance reports, bank account reconciliation, and processing payments to vendors and staff members, while coordinating with Human Resources for staffing needs and contract preparation.
Education
Professional Master of Bussiness Management - Human Resources Management and Services
Augusta State University
01.2018
Certificate - Certified Human Resources Specialist
American Society of Management Counsulting
01.2018
Fellowship - Human Resources Management
Inistitute of Professional Managers & Administrators
01.2017
Postgraduate Degree - Human Resources Management & Development
The University of Salford
01.2017
Master certificate in Human Resources Management - Human Resources Management/Personnel Administration, General
Cornell University
01.2013
Skills
- Project Planning
- Training and Development (HR)
- Project Management
- Talent Acquisition Management
- Diversity and Inclusion
- Recruitment and selection
- Employment law compliance
- Employee Retention
- Onboarding and Orientation
- Workforce Planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieve accomplished integration porgramme of former employees merged to my organization as I have to doing onboarding and induction briefing.
- Collaborated with team of 12 members to conduct massive recruitment od 1000 positions in the starting phase of the mission..
Certification
- HR Trends & Strategies for 2024
- Leading Your Org on a Journey of Allyship
- Diversity, Equity, Inclusion, and Belonging for HR Professionals and Leaders
- Designing a Training Program: Setting Goals, Objectives, and Mediums
- Munir ZAKARIA, Assoc CIPD
Languages
English
French
Arabic
Affiliations
- CIPD, Assoc
- SHRM, Membership
Movies, Reading
It is my ambition to read as much as possible and watch as many movies as I can during my spare time.
Additional Information
NA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Associate- SPA
UNHCR, the UN Refugee Agency
05.2020 - Current
Senior Human Resources Assistant
UNHCR, the UN Refugee Agency
03.2020 - 05.2020
Senior HR Assistant
UNHCR, the UN Refugee Agency
07.2015 - Current
Human Resources Assistant
United Nations Peacekeeping- UNAMID
06.2014 - 07.2015
Human Resources Associate
UN- MINUSCA
03.2014 - 05.2014
Human Resources Assistant
UNAMID
06.2007 - 02.2014
Human Resources Officer
Relief International
04.2006 - 06.2007
Field Project Manager
Relief International
03.2005 - 03.2006
Administrative Officer
International Organization for Migration (IOM)
11.2004 - 03.2005
Professional Master of Bussiness Management - Human Resources Management and Services
Augusta State University
Certificate - Certified Human Resources Specialist
American Society of Management Counsulting
Fellowship - Human Resources Management
Inistitute of Professional Managers & Administrators
Postgraduate Degree - Human Resources Management & Development
The University of Salford
Master certificate in Human Resources Management - Human Resources Management/Personnel Administration, General
Cornell University
- HR Trends & Strategies for 2024
- Leading Your Org on a Journey of Allyship
- Diversity, Equity, Inclusion, and Belonging for HR Professionals and Leaders
- Designing a Training Program: Setting Goals, Objectives, and Mediums
- Munir ZAKARIA, Assoc CIPD
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridRemoteImportant To Me
Work-life balanceCareer advancementWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsCompany CultureQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Microsoft Office
HRIS Such Workday
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