Muhammad Zain Khan
Art And Set Designer
Karachi, Sindh
Summary
Dynamic Business Development Manager with a proven track record at Qlab-e-Akbar Enterprises, excelling in client service management and relationship building. Successfully negotiated long-term agreements, significantly expanding the client base. Adept at creative concept development and decision-making, fostering strong partnerships that drive business growth.
Overview
3
3
years of professional experience
Work History
Business Development Manager
Qlab-e-Akbar Enterprises
01.2023 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Customer Service Representative
Sybrid (Pvt.) Ltd, A Lakson Group
01.2022 - 12.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Media Studies
Iqra Univeristy
Karachi, Pakistan 05.2001 -
Skills
Creative Concept Development
Visual Storytelling
Client service management
Business development
Relationship development
Relationship building
Decision-making
Timeline
Business Development Manager
Qlab-e-Akbar Enterprises
01.2023 - Current
Customer Service Representative
Sybrid (Pvt.) Ltd, A Lakson Group
01.2022 - 12.2023
Bachelor of Arts - Media Studies
Iqra Univeristy
05.2001 -
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