MuhammadNaim Saubana

Dynamic Customer Service Representative with a proven track record at McDonald's, excelling in high-pressure environments. Leveraged critical thinking and active listening to enhance customer satisfaction and resolve conflicts effectively. Developed extensive product knowledge, improving user experience and fostering strong customer relationships through proficient CRM practices.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

• Basketball, Vice President of African Culture Club, and NHS