Muhammad Tahir
Karachi, Sindh
Summary
Proven Sales Supervisor with a track record of enhancing customer satisfaction and boosting revenue at TSD PVT LTD (BSL-Unilever Pakistan). Skilled in sales strategy development and staff management, achieving consistent sales targets through effective team performance monitoring and innovative sales tactics. Demonstrates strong analytical abilities and multitasking skills, leading to significant market share growth. Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Supervisor
TSD PVT LTD (BSL-Unilever Pakistan)
08.2022 - 07.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Promoted exceptional customer service by engaging clients on sales floor.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Order Booker
M&P (Unilever Pakistan)
05.2016 - 08.2022
- Improved overall customer satisfaction by efficiently managing reservations and bookings.
- Streamlined booking procedures, reducing time spent on administrative tasks.
- Maximized revenue by strategically upselling additional services during the booking process.
- Monitored industry trends and competitor activities to maintain a competitive edge in pricing strategies and services offered.
- Provided valuable input on marketing strategies to target new audiences, leading to an increase in bookings from diverse demographics.
- Implemented detailed training programs for new hires, enhancing their understanding of company policies and procedures related to booking processes.
Education
DIPLOMA ASSOCIATE ENGINEERING PROGRAM IN CIT - Computer Engineering Technology
Pakistan Navy Polytechnic Institude
Karachi, Sindh, Pakistan06.2015
Intermediate - Arts
Tariq Bin Zaid Collage
Karachi, Sindh, Pakistan05.2014
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Sales Strategies
- Staff Management
- Analyzing data
- Sales expertise
- Operations
- Scheduling
- Sales tactics
- Multitasking Abilities
Certification
- CSE - Certified Sales Executive
Best Performance booker 2019
I Got Best Order booker certificate on 2019.
Timeline
Sales Supervisor
TSD PVT LTD (BSL-Unilever Pakistan)
08.2022 - 07.2024
Order Booker
M&P (Unilever Pakistan)
05.2016 - 08.2022
DIPLOMA ASSOCIATE ENGINEERING PROGRAM IN CIT - Computer Engineering Technology
Pakistan Navy Polytechnic Institude
Intermediate - Arts
Tariq Bin Zaid Collage
- CSE - Certified Sales Executive
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