Muhammad Ali
Head Of Tele Sales
Karachi, Sindh
Summary
Proven leader in sales with a track record of boosting revenue and enhancing customer satisfaction at COSMOS ENERGIES. Excelled in team management and problem-solving, employing advanced computer skills and a positive attitude to surpass goals. Skilled in leveraging CRM tools and teamwork to drive results, achieving significant sales growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Head of Tele Sales
COSMOS ENERGIES
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Sales Representative
Alpha Marketing Group
09.2020 - 05.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
CONVERAGE DIGITAL SOLUTION
04.2019 - 08.2020
- Implemented CRM tools to track customer interactions and sales progress.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
Telesales Executive
VoIP Terminator
04.2017 - 03.2019
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Increased average call duration by refining scripts for better engagement with potential customers.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
Education
Bachelor of Arts - Criminology
UNIVERSITY OF KARACHI
Karachi, Sindh, Pakistan 04.2001 -
Computer Science
F G COLLEGE KARACHI CANTT
Karachi, Sindh, Pakistan05.2018
Computer Science
NEW HABIB PUBLIC SCHOOL
Karachi, Sindh, Pakistan05.2015
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Problem-Solving
Team Management
Time Management
Flexible and Adaptable
Languages
Urdu, English
Native language
Interests
FOOTBALL
ONLINE GAME
WATCHING MOVIES
Timeline
Head of Tele Sales
COSMOS ENERGIES
06.2022 - Current
Sales Representative
Alpha Marketing Group
09.2020 - 05.2022
Sales Representative
CONVERAGE DIGITAL SOLUTION
04.2019 - 08.2020
Telesales Executive
VoIP Terminator
04.2017 - 03.2019
Bachelor of Arts - Criminology
UNIVERSITY OF KARACHI
04.2001 -
Computer Science
F G COLLEGE KARACHI CANTT
Computer Science
NEW HABIB PUBLIC SCHOOL
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