Morgan Pejsa
Sioux Falls
Summary
Goal-oriented server with proven ability to resolve customer complaints and enhance guest satisfaction. Skilled in relationship building and personalized service.
Overview
5
5
years of professional experience
Work History
Server/Shift Leader
Tinners Public House
Sioux Falls
07.2022 - Current
- Resolved customer complaints, improving guest satisfaction and loyalty.
- Engaged customers with personalized service and in-depth product knowledge, fostering positive experiences.
- Assisted customers in locating specific products and provided tailored advice.
- Greeted customers warmly, providing exceptional service and cultivating a welcoming atmosphere.
Certified Veterinary Technician
Best Care Pet Hospital
Sioux Falls
01.2021 - 01.2023
- Interviewed pet owners to identify symptoms and potential health issues.
- Educated pet owners on proper nutrition, care, and preventive health measures.
- Collaborated with professionals to maintain smooth and efficient patient flow.
- Organized patient records within an electronic database for efficient access.
Education
Associate of Applied Science - Veterinary Science
Bel-Rea Institute of Animal Technology
Denver, CO12-2020
Skills
- Customer engagement
- Team leadership
- Conflict resolution
- Time management
- Adaptability
- Problem solving
- Goal oriented
- Strategic planning
- Relationship building
Volunteer Work
- Humane Society
- Food Shelter
Timeline
Server/Shift Leader
Tinners Public House
07.2022 - Current
Certified Veterinary Technician
Best Care Pet Hospital
01.2021 - 01.2023
Associate of Applied Science - Veterinary Science
Bel-Rea Institute of Animal Technology