Summary
Overview
Work history
Education
Skills
Certification
SECURITY PROJECTS
Languages
Personal Details and Capabilities
Timeline
Generic

MOHAMMED HASSAN

Riyadh,Saudi Arabia

Summary

Accomplished IT professional with extensive expertise in IT Service Management, Office 365, and ITSM. Proven track record in enhancing helpdesk operations and ensuring SLA compliance. Skilled in IT asset management, reporting and documentation, and endpoint support. Proficient in Windows Server operations, network troubleshooting, and vendor coordination. Experienced in SIEM & security, operating systems, and identity & access management. Committed to leveraging technical skills to optimise organisational efficiency and security.

Solution-focused Cyber Security Analyst with incident and vulnerability analysis expertise. Monitors new and emerging technologies to innovate risk management. Proactive and adaptive to deliver targeted remedial action, maintaining best practices.

Overview

2
2
Languages
1
1
Certification
5
5
years of professional experience

Work history

Freelance Cybersecurity Analyst

Upwork
2025.01 - 2026.08
  • . Monitored and analysed daily 1,000+ security events and logs in simulated SOC environments to identify potential threats.
  • . Conducted 20+ vulnerability scans using Nessus & Nmap, prioritising risks based on CVSS scoring to focus remediation efforts.
  • . Conducted 20+ vulnerability scans using Nessus & Nmap and prioritized risks using CVSS scoring
  • . Investigated 30+ simulated security incidents (Brute-force, scanning, reconnaissance attacks)
  • . Analyzed network traffic (DNS, HTTP/HTTPS) and identified indicators of compromise (IOCs)
  • . Mapped threats to MITRE ATT&CK framework for structured incident analysis
  • . Generated 25+ professional security reports with clear remediation steps
  • . Performed system hardening, including account audits and access control reviews
  • Collaborated remotely with diverse team members across multiple locations to enhance communication and efficiency.

Technical Support Specialist

Badr Trading Company
Riyadh, KSA
2021.09 - 2024.12
  • Managed help desk ticketing workflows for 100+ users to resolve issues quickly.
  • Implemented incident categorisation with P1–P4 prioritization and escalation pathways.
  • Worked within a team to build positive working relationships.
  • Guided users through step-by-step procedures using clear, simplified instructions.
  • Completed investigations to check on reported errors, reproduce problems and trace faults.
  • Performed regular system checks to prevent potential issues from arising.
  • Created instructional manuals and guides to boost team productivity.
  • Devised practical solutions that reduced downtime for service teams.
  • Provided detailed troubleshooting steps to resolve technical issues efficiently.
  • Updated knowledge of technology trends to provide relevant assistance.
  • Performed regular system checks to prevent potential issues from arising.
  • Simplified complex instructions into layman's terms during step-by-step guidance.
  • Developed instructional manuals and guides to enhance team productivity.
  • Tested new hardware and software systems before full-scale roll-out.

Education

Bachelor of Science - Information Technology and Communications

University of Science and Technology
Khartoum, Sudan
2019.11 -

Skills

  • Incident Response
  • Threat Detection
  • Cloud Security
  • SIEM & Security
  • Identity & Access Management
  • IT Service Management
  • IT Asset Management
  • SLA Compliance
  • Network Troubleshooting
  • Reporting and Documentation
  • Third-Party Risk
  • Office 365
  • Operating System
  • IT service management

Certification

  • Certified Ethical Hacker (CEH) | EC-Council (ID: ECC1276084395)
  • CCNA Training | Networking, Routing, and Switching
  • MCSE Training | Windows Server & Active Directory

SECURITY PROJECTS

  • Enterprise-Grade SOC Simulation Lab (Wazuh & Sysmon)
  • Architecture: Engineered a virtualized SOC environment using Wazuh (SIEM/XDR) and Ubuntu Server to centralize telemetry from Windows/Linux endpoints.
  • Endpoint Visibility: Deployed Sysmon with specialized configurations to monitor advanced threats like Process Injection and PowerShell obfuscation.
  • Detection Engineering: Authored custom XML detection rules to alert on Lateral Movement and Persistence techniques aligned with the MITRE ATT&CK framework.
  • Threat Hunting: Conducted proactive hunting sessions using ELK Stack dashboards to identify anomalies in network traffic and system behaviors.
  • Incident Lifecycle: Managed the full incident lifecycle from initial detection to documentation and remediation.

Languages

English: Professional Working Proficiency
Arabic: Native

Personal Details and Capabilities

  • Nationality: Sudanese
  • Marital State: Single
  • Date of Birth: 1997

Timeline

Freelance Cybersecurity Analyst

Upwork
2025.01 - 2026.08

Technical Support Specialist

Badr Trading Company
2021.09 - 2024.12

Bachelor of Science - Information Technology and Communications

University of Science and Technology
2019.11 -
MOHAMMED HASSAN