Michael Craven
Rapid City
Summary
Hardworking and motivated manager with 7 years of experience and record of success in food industry. Focused customer service and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Leader with good planning and directing skills. Love to learn whats in front of me and consume any tips I can get. Looking for a change of pace where I can do more great work and build relationships.
Overview
2025
2025
years of professional experience
Work History
Photographer
Self-employeed
03.2014 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Captured images by utilizing various lighting techniques and creative compositions.
- Collaborated with clients to understand their vision, ensuring the final product met expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Employee and Manager
McDonald's
05.2017 - Current
- Running the floor
- Training new and current employees with all the leadership skills I have learned throughout the years and following up on their progress.
- Making sure everything is getting done on time and keeping labor times low.
- Remaining calm and professional in tense situations and getting back on track
- Bagging food in a fast and organized manor.
- Delegating helpful tasks so that my employees continue to do great work.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of work environment by sweeping floors, wiping down machines, emptying trash cans and cleaning the lobby.
- Dealing with customer complaints by talking through it and resolving the problem.
- Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
Volunteer
The Outdoor Campus
03.2014 - 05.2019
- Provided assistance and direction to groups of youth in outdoor activities such as camping, fishing, and hiking.
- Instructed participants on safety protocols for engaging in outdoor activities.
- Taught proper use of equipment such as tents, stoves, compasses, ropes and harnesses.
- Make safety inspections on outdoor equipment.
- Looking at weather conditions and adjusted activities accordingly.
- Maintained cleanliness of all outdoor activity areas.
- Setting up equipment during large events and tearing them down after.
- Maintained relationships with fellow volunteers and workers.
Scout
Boy Scouts and FNE
- Lead group discussions on topics related to the Scout Oath and Law.
- Help guidance for Scouts in developing leadership skills and personal growth.
- Instructed Scouts in knot tying, fire building, first aid, cooking, and other outdoor skills.
- Maintained a safe environment for all participants by enforcing rules during activities.
- Planned weekend campouts for Scouts to explore nature and practice outdoor survival techniques.
- Organized fundraisers such as food drives, selling products, asking for donations.
Education
Some College (No Degree) - Anatomy, Psychology, Science
Western Dakota Technical Institute
Rapid City, SDHigh School Diploma -
Immaculate Heart (Home School)
Rapid City, SD05.2020
High School Diploma -
Rolling Acres
Minnesota05.2020
Skills
- Performance Management
- Strategic Planning
- Business Administration
- Delegating assignments and tasks
- Time Management
- Training workers
- Friendly, Positive Attitude
- Active Listening
- Organized
- Supervision and Leadership
- Problem-Solving
- Fundraising
- Group Recreation
- Learner
- Very Patient
- Digital Photography
- Photo Editing
- Shot Composition
- Food Assembly
- Safety Management
Accomplishments
- Employee of the year
- Employee of the month
- Nominated Volunteer of the year
Contact
Rapid City, SD 57702
References
References available upon request.
Timeline
Employee and Manager
McDonald's
05.2017 - Current
Photographer
Self-employeed
03.2014 - Current
Volunteer
The Outdoor Campus
03.2014 - 05.2019
Some College (No Degree) - Anatomy, Psychology, Science
Western Dakota Technical Institute
High School Diploma -
Immaculate Heart (Home School)
High School Diploma -
Rolling Acres
Scout
Boy Scouts and FNE