Summary
Overview
Work History
Education
Skills
Timeline
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Melissa De Stigter

Dell Rapids

Summary

Dynamic General Manager with a proven track record at Pizza Ranch, excelling in operations management and team building. Expert in problem resolution, I transformed customer feedback into loyalty while effectively managing budgets and training staff. My leadership fostered a collaborative environment, driving efficiency and enhancing overall performance.

Overview

6
6
years of professional experience

Work History

General Manager

Pizza Ranch
06.2019 - Current
  • Assisted in daily operations to ensure efficient workflow and support team objectives.
  • Adapted quickly to new tools and systems for improved task efficiency.
  • Participated in training sessions to develop skills relevant to managerial responsibilities.
  • Maintained organized documentation of operational activities for future reference and analysis.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.

Education

Veterinary Science

Western Iowa Tech Community College
Sioux City, IA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Staff management

Timeline

General Manager

Pizza Ranch
06.2019 - Current

Veterinary Science

Western Iowa Tech Community College

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Melissa De Stigter