Melissa De Stigter
Dell Rapids
Summary
Dynamic General Manager with a proven track record at Pizza Ranch, excelling in operations management and team building. Expert in problem resolution, I transformed customer feedback into loyalty while effectively managing budgets and training staff. My leadership fostered a collaborative environment, driving efficiency and enhancing overall performance.
Overview
6
6
years of professional experience
Work History
General Manager
Pizza Ranch
06.2019 - Current
- Assisted in daily operations to ensure efficient workflow and support team objectives.
- Adapted quickly to new tools and systems for improved task efficiency.
- Participated in training sessions to develop skills relevant to managerial responsibilities.
- Maintained organized documentation of operational activities for future reference and analysis.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
Education
Veterinary Science
Western Iowa Tech Community College
Sioux City, IASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Staff management
Timeline
General Manager
Pizza Ranch
06.2019 - Current
Veterinary Science
Western Iowa Tech Community College
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