Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Malana

Portland

Summary

Dedicated professional with experience in fulfillment and management roles. Skilled in team leadership, communication, and customer service, consistently meeting goals and enhancing safety standards in fast-paced environments, recognized for strong problem-solving and attention detail. Committed to driving improvements and fostering collaboration to ensure customer satisfaction and operational success.

Overview

8
8
years of professional experience

Work History

Fulfillment Associate

Amazon
PDX9-FC ARC ( Troutdale OR )
03.2020 - Current
  • Pack / Problem Solver / Process Guide

Meeting my daily quota and goals. Providing insight for safer work environment by adhering safety protocols and promptly addressing potential hazards. Making sure to meet customer obsession. I was able to contribute machine improvements and safety to the management. Been a spotlight AA of the week October 2025 and March 2026.

  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.

Assistant Manager

Kentucky Fried Chicken
8131 SE Powell Blvd. Portland OR 97206
10.2019 - 02.2020
  • Assisted in training new staff on operational procedures and customer service standards.
  • Coordinated inventory management to ensure stock levels met demand efficiently.
  • Implemented daily scheduling, optimizing workforce productivity during peak hours.
  • Monitored compliance with health and safety regulations to maintain a safe environment for staff and customers.

Fulfillment Associate

Amazon
PDX9-FC ARC ( Troutdale OR )
09.2018 - 09.2019
  • Operated warehouse equipment to efficiently process and package customer orders.
  • Collaborated with team members to enhance workflow and ensure timely order fulfillment.
  • Adhered to safety protocols while performing daily tasks in fast-paced environment.

Education

Bachelor of Science - Hotel And Restaurant Management

Trinity University
Manila Philippines
10-1998

High School Diploma -

Roosevelt College
Manila Philippines
03-1995

Elementary - Primary Study

Infant Jesus Academy
Manila Philipines
03-1991

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Customer service
  • Friendly and courteous
  • Detail-oriented
  • Excellent communication
  • Work prioritization
  • Safety regulations adherence
  • Problem-solving
  • Multitasking and organization

Timeline

Fulfillment Associate

Amazon
03.2020 - Current

Assistant Manager

Kentucky Fried Chicken
10.2019 - 02.2020

Fulfillment Associate

Amazon
09.2018 - 09.2019

Bachelor of Science - Hotel And Restaurant Management

Trinity University

High School Diploma -

Roosevelt College

Elementary - Primary Study

Infant Jesus Academy
Melanie Malana