Megan mendonca

Oversaw invoicing procedures for the organization.

Managed process of issuing invoices.

Reviewed and corrected discrepancies in invoicing.

Coordinated payment processes for prompt transactions.

Managed and resolved client questions regarding billing transactions.

Ensured compliance with company policies.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
• Executed record filing system to improve document organization and management.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Organized work to meet demanding production goals.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.