Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possess specialized skills in client assessment, case management, and crisis intervention. Excel in communication, empathy, and problem-solving to support individuals and communities effectively.
Overview
4
4
years of professional experience
Work History
Social Services Assistant
Spearfish Canyon HealthCare
Spearfish
02.2026 - Current
Facilitated communication between clients, families, and healthcare professionals.
Provided emotional support to clients facing challenges in their care journey.
Educated clients on available resources and community services for better support.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Medication Aide
Peaceful Pines Senior Living
Spearfish
07.2025 - Current
Administered prescribed medications to residents following safety protocols and guidelines.
Monitored and documented residents' health conditions and medication responses daily.
Collaborated with nursing staff to address residents' medication needs and concerns.
Assisted in training new staff on medication administration procedures and policies.
Monitored patient vital signs such as temperature, pulse rate and blood pressure.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assisted clients with daily living activities and personal care routines.
Direct Support Professional
Northern Hills Training Center
Spearfish
08.2024 - Current
Planned and prepared healthy meals and snacks for residents and provided assistance with eating when necessary.
Followed care plan and directions carefully.
Contacted medical providers on behalf of residents to ensure health and wellness.
Used approved crisis intervention techniques in emergency situations.
Obtained sources of entertainment for residents to provide full and enjoyable daily activities.
Recorded residents status progress and challenges in logbooks and reports.
Maintained clean and well-organized environment for residents happiness and safety.
Built strong and trusting rapport with residents and loved ones.
Leveraged database management system to track and report service hours, details of activities and progress on goals.
Assisted individuals with daily living activities such as bathing, dressing, and grooming.
QC Colorado-MileHighTrimlight
01.2022 - 12.2024
Handled sensitive information discreetly, maintaining strict confidentiality at all times.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Collected and validated payments.
Entered and maintained records in the company database as well as updated to support document management.
Managed warehouse inventory, ordering, and scheduling deliveries.
Payroll, receipt reimbursement collecting.
Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Organized workflow installs effectively to ensure timely completion without compromising quality.
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