Matt Andrews
Frederick
Summary
Dedicated public safety professional with 9.5 years of law enforcement experience. Ability to adapt to new challenges while maintaining a strong work ethic. Exceptional interpersonal skills enhance customer service delivery and effective multitasking. Demonstrated time management capabilities in high-pressure environments.
Overview
16
16
years of professional experience
7
7
Certifications
Work History
Police Sergeant
Berryville Police Department
Berryville
01.2017 - Current
- Supervise patrol operations and ensured compliance with department policies.
- Managed incident reports and maintained accurate records to support effective case management.
- Attended court hearings related to criminal cases.
- Monitor serving of warrants and assisted in making required arrests.
- Supervised crowds at busy events, providing security services that ensured public safety and minimized injuries.
- Collaborated with outside agencies to deliver coordinated law enforcement services, enhancing community safety and response effectiveness.
- Respond quickly to calls, questions and complaints from citizens to help in various situations.
- Prepare written reports detailing investigative activities and findings.
- Ensure that all personnel meet department standards for performance and conduct.
- Evaluate the performance of assigned personnel through observation, review of reports and other methods.
- Train and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Enforce traffic laws and conducted vehicle stops for safety violations.
- Resolve conflicts through mediation and effective communication techniques.
- Responsible for interviewing potential hires as well as assisting our detective with thorough background checks.
- Coordinated the department's FTO program and filled in as FTO during staffing shortages.
- Led DMV grant project to secure funding for department initiatives.
- The Berryville Police department is accredited through VLEPSC, I am currently the accreditation manager.
- I am a certified general instructor and certified driving instructor. I assist with teaching at the Skyline Regional Criminal Justice Academy twice a year for the driving block and the patrol techniques block.
Special Police Officer
Whelan Security
Hyattsville
01.2016 - 01.2019
- Patrolled assigned areas to ensure safety and security of personnel and property.
- Monitored surveillance equipment to identify suspicious activities, enhancing security and preventing unauthorized access.
- Responded to incidents, assessing situations and implementing appropriate security measures.
- Maintained current knowledge of action plans for everyday and emergency situations, ensuring readiness to respond effectively.
- Provide assistance to customers, employees and visitors in a courteous and professional manner.
- Conducted perimeter checks to maintain security.
- Permit authorized persons to enter property and monitor entrances and exits.
- Investigated and documented accidents, incidents, and suspicious activities, providing detailed reports for further analysis and response.
Valet
Unipark
Silver Spring
04.2010 - 01.2016
- Greeted customers, delivered exceptional service, and ensured care for vehicles.
- Supervised all valet drivers on each job, implementing instructions and ensuring compliance.
- Communicated with guests to enhance satisfaction and promptly resolve issues.
- Collaborated with team members to improve efficiency and enhance customer service.
- Handling large amounts of cash, demonstrating trustworthiness and ability to perform cash operations.
- Keeping large key boards in order entails great organization skills, anywhere between 50-100 vehicles.
Education
Bachelor of Science - Criminal Justice
Shenandoah University
Winchester, VA12-2014
Skills
- Law enforcement techniques
- Incident management
- Evidence handling
- Crisis intervention training
- Operational safety protocols
- Report writing
- Team leadership
- Employee training
- Community engagement
- Conflict de-escalation
Accomplishments
Police Officer of the Year 2019 & 2022
Certification
CPR/AED
Timeline
Police Sergeant
Berryville Police Department
01.2017 - Current
Special Police Officer
Whelan Security
01.2016 - 01.2019
Valet
Unipark
04.2010 - 01.2016
Bachelor of Science - Criminal Justice
Shenandoah University