Maryam Naveed

• As an Upsales Representative at Alphatach, I collaborate with leadership to implement strategic upselling initiatives that drive revenue growth. By identifying customer needs and recommending value-added services, I strengthen client relationships and improve retention. I consistently exceed sales targets and have overachieved my goals for five consecutive months, demonstrating strong performance and results-driven focus.

• Verified patient information, insurance coverage, and medical records to ensure accuracy and compliance. Collaborated with healthcare providers and insurers to resolve discrepancies and support efficient billing processes. Maintained precise documentation, earned an award for achieving the highest target, and was promoted to Payment Recovery Officer in recognition of outstanding performance.

• I worked with two California-based clients, managing all their business operations on their behalf. My role involved overseeing daily workflows, handling client communications, and ensuring seamless coordination across various functions. I was responsible for optimizing processes, improving efficiency, and maintaining strong professional relationships to support business growth and operational success.

Gained diverse financial and accounting experience by working across six departments. Supported fixed asset management in Accounts, assisted with payment processing in Disbursement, managed GP Fund records, and handled invoice preparation and processing. Contributed to budget planning and gained exposure to treasury operations and investment strategies, building a well-rounded foundation in finance and accounting.

• I assisted with recruitment processes, employee onboarding, and administrative tasks. I gained hands-on experience in resume screening, interview coordination, and maintaining employee records. Additionally, I supported HR initiatives, contributing to a structured and efficient workplace environment.