Marcus Anderson
Sioux Falls
Summary
Highly-organized professional with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go an extra mile to assist others with solving problems. Driven to increase overall efficiency and focused on building upon my knowledge and experience by beginning my journey at your company. I am an adaptable and positive worker with a mindset to work hard to continue developing my skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Silver Lining Integrative Psychiatry
07.2023 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Receptionist
KEYSTONE TREATMENT CENTER
03.2020 - 07.2023
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor of Science - Computer Animation
Full Sail University
Winter Park, FL02.2023
Skills
- Customer Service
- Guest Relations
- Spreadsheet tracking
- Verbal and written communication
- Time Management
- Technical Support
- Skilled in Excel and Word
- Illustration
- Motion graphics
- Storyboarding
- Animation pipeline understanding
- Graphics design
- Work independently / Self-motivated
References
- Jason Strickland, Administrator, Keystone Treatment
(605) 705-6874 – Jason.Strickland@keystonetreatment.com - Past Supervisor
- Tara Eckle, Previous Co-Worker, Keystone Treatment (605) 705-6874 – Tara.Eckle@keystonetreatment.com – Receptionist
Timeline
Front Desk Receptionist
Silver Lining Integrative Psychiatry
07.2023 - Current
Receptionist
KEYSTONE TREATMENT CENTER
03.2020 - 07.2023
Bachelor of Science - Computer Animation
Full Sail University
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