Marc Anderson
Canistota
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, adept at conflict resolution and implementing safety protocols. Proven track record in enhancing customer rapport and ensuring loss prevention. Skilled in documentation accuracy and effective communication, consistently maintaining a secure environment while fostering a welcoming atmosphere.
Overview
13
13
years of professional experience
Work History
Delivery Specialist
Furniture Mart USA
11.2024 - Current
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Coordinated consistent on-time deliveries of damage-free goods.
- Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Reported customer questions, issues and complaints to management.
- Reported issues found with delivery truck to next shift driver and shift lead.
Security Specialist
Smithfield
07.2024 - 09.2024
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Oversaw credentialing activities for all employees, contractors and consultants.
Security Officer/ Supervisor/Director of Security
Allied Universal Security Services
04.2014 - 08.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
- Supervised team of 4 security personnel during shift.
Security Officer/Loss Prevention Field Agent
Dalton Private Security Services
01.2018 - 04.2019
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded quickly to incidents and assessed active situations for security concerns.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Loss Prevention Specialist
Kmart
10.2016 - 06.2017
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Implemented and maintained loss prevention programs in close collaboration with store management.
Security Officer Supervisor
V&G Event Services
02.2012 - 10.2016
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
GED -
Santa Terresa
San Jose, CASkills
- Safety protocols and procedures
- Customer rapport
- Conflict resolution
- City and non-city driving
- Documentation accuracy
- Effective communication
- Reading comprehension
Timeline
Delivery Specialist
Furniture Mart USA
11.2024 - Current
Security Specialist
Smithfield
07.2024 - 09.2024
Security Officer/Loss Prevention Field Agent
Dalton Private Security Services
01.2018 - 04.2019
Loss Prevention Specialist
Kmart
10.2016 - 06.2017
Security Officer/ Supervisor/Director of Security
Allied Universal Security Services
04.2014 - 08.2021
Security Officer Supervisor
V&G Event Services
02.2012 - 10.2016
GED -
Santa Terresa
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