Manuel Gonzalez Diaz
Rapid City
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Server
El Sombrero
Rapid City
08.2019 - 05.2025
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Central High School
Rapid City, SDSkills
- Point-of-sale operation
- Customer service
- Guest relations
- Conflict resolution
- Flexible and adaptable
- Sales techniques
- Problem-solving
- Social perceptiveness
Timeline
Server
El Sombrero
08.2019 - 05.2025
High School Diploma -
Central High School
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