Mandy McGriff
Quinn
Summary
Dedicated LPN with expertise in medication administration and electronic records management. Committed to delivering compassionate patient care and enhancing team collaboration for improved health outcomes.
Overview
11
11
years of professional experience
Work History
Support Specialist
Kore Cares
Pierre
01.2026 - Current
- Provided customer support through phone, email, and chat channels.
- Maintained a positive attitude while handling challenging customer inquiries.
- Followed up on unresolved issues to ensure customer satisfaction.
LPN
Avera Medical Group Pierre
Pierre
01.2024 - 01.2026
- Administered medications and monitored patient responses in a clinical setting.
- Collaborated with healthcare teams to develop and implement patient-centered care plans.
- Educated patients and families on health management strategies and wellness practices to enhance self-care.
- Documented patient information in electronic health records to ensure accurate and timely access for care continuity.
- Conducted routine assessments to evaluate patients' health statuses.
- Maintained a safe and clean environment following infection control protocols.
- Performed physical assessments, including vital signs and health history documentation.
- Administered medications and treatments according to established protocols.
CNA
Scotchman Living Center
Philip
08.2019 - 12.2023
- Delivered compassionate support to residents during daily activities and personal hygiene, enhancing their comfort and dignity.
- Documented patient progress and communicated changes to the care team.
- Facilitated social engagement for residents through organized activities, fostering mental well-being and community connection.
- Answered patient call lights promptly and responded to requests appropriately.
- Supported patient mobility through safe ambulation and transfers, ensuring comfort and reducing risk of injury.
Office Manager
JDM Transport LLC
Quinn
06.2015 - 08.2019
- Oversaw daily office operations and administrative tasks for JDM Transport LLC, ensuring smooth workflow.
- Tracked and organized employee attendance and payroll records to support accurate compensation.
- Addressed customer inquiries, delivering prompt service to enhance customer satisfaction.
- Maintained filing system for records, correspondence and other documents.
Education
Diploma - Licensed Practical Nursing
Western Dakota Tech
Rapid City12-2023
Skills
- Direct patient care
- Medication administration
- Electronic records
- Attention to detail
- Effective communication
- Team collaboration
- Compassionate care
Timeline
Support Specialist
Kore Cares
01.2026 - Current
LPN
Avera Medical Group Pierre
01.2024 - 01.2026
CNA
Scotchman Living Center
08.2019 - 12.2023
Office Manager
JDM Transport LLC
06.2015 - 08.2019
Diploma - Licensed Practical Nursing
Western Dakota Tech