An accomplished banking professional with 18 years of experience, including 8 years as a results-driven Branch Manager.Having education and professional experience of of conventional as well as Islamic Banking Industry. Known for exceeding targets, driving strategic growth, and fostering a culture of excellence. Expertise in leadership, financial management, and customer service excellence. Adept at navigating compliance & regulatory landscapes and leveraging market trends for success.
Accomplishments
To be part of the biggest (Main) branch of Islacmic Division of Bank Al Habib Ltd is itself an achievement. Managing portfolio of PKR 185 Billion of Trade business, having deposit size moving between PKR 35 to 40 Billion.
Key Responsibilities
1. Ensure high-quality customer service delivery and address any customer concerns promptly.
2. Lead and manage branch staff, fostering a culture of accountability, teamwork, and professional development.
3. Oversee daily branch operations, ensuring compliance with regulations, efficient cash management, and streamlined processes.
4. Develop and execute strategies to meet sales targets, promote bank products/services, and enhance revenue streams.
5. Manage risk exposure, ensure adherence to regulatory requirements, and implement security measures to safeguard assets.
6. Monitor branch performance metrics, analyze financial data, and take proactive measures to optimize profitability.
7. Cultivate relationships with local communities, businesses, and organizations to enhance the bank's presence and reputation.
8. Implement marketing initiatives to raise awareness of branch offerings and attract new customers.
9. Collaborate with internal departments to align efforts, drive synergies, and achieve overall organizational objectives.
10. Provide ongoing training and development opportunities to empower staff and enhance their skills.
11. Address challenges decisively and make informed decisions to drive continuous improvement and success.
Accomplishments
During the stay of 4 years asBranch Manager
Accomplishment
During the Stay of 3 Years as Branch Manager in semi commercial vicinity raised branch from PKR 2 Billion to PKR 3.7 Billion