Madison Walters
Dell Rapids
Summary
Dedicated Direct Support Professional with expertise in personal care assistance and behavior monitoring. Committed to enhancing client well-being through effective communication and advocacy. Compassionate professional skilled in implementing individualized care plans and facilitating recreational activities. Proven track record in client advocacy, team collaboration, and effective problem-solving to enhance client outcomes. Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
LifeScape Medical Association
Sioux Falls
06.2021 - 10.2022
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in developing social and communication skills through engaging activities.
- Collaborated with healthcare teams to create individualized care plans for clients.
- Monitored client behavior and reported changes to supervisors promptly.
- Coordinated recreational and therapeutic activities to improve client well-being and social engagement.
- Maintained accurate documentation of client progress and daily interactions.
- Trained new staff on best practices for client support and safety protocols.
- Advocated for clients' rights and needs, ensuring access to appropriate resources and community support.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Delivered direct care to individuals with intellectual and developmental disabilities, promoting independence in daily living activities.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized a clean and well-organized environment for client happiness and safety.
- Administered medications according to established care plans.
- Assisted individuals in learning and developing new skills.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted lead teacher in daily classroom activities and lesson preparation.
- Supported students with individualized learning plans and academic needs.
- Coordinated group activities to promote teamwork and social skills among students.
- Maintained classroom environment by organizing materials and resources effectively.
- Implemented behavior management strategies to ensure a positive learning atmosphere.
- Participated in staff meetings to discuss curriculum improvements and student engagement.
- Helped maintain a safe and orderly learning environment.
- Oversaw small group activities to enhance student engagement and collaboration.
- Assisted classroom teacher in developing and implementing lesson plans.
Teacher's Assistant
Appletree
Sioux Falls
09.2020 - 05.2021
- Facilitated safe and nurturing environment for children, fostering emotional and social development.
- Executed daily activities and lesson plans, enhancing child development outcomes.
- Engaged children in educational games and creative play to stimulate learning.
- Maintained open communication with parents about children's progress and behavior, strengthening home-school connection.
- Monitored children's behavior to ensure adherence to safety protocols.
- Collaborated with staff to implement health and safety regulations consistently.
- Organized materials and resources for daily activities and lessons efficiently.
- Observed and monitored the safety of all children in care.
- Assisted in meal preparation including preparing snacks and drinks.
Server
Royal Fork Buffet
Sioux Falls
04.2016 - 08.2020
- Greeted guests warmly and ensured smooth seating arrangements.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated with servers to address guest needs promptly and effectively.
- Assisted in training new hosts on procedures and customer service standards.
- Handled customer inquiries and resolved issues with professionalism and care.
- Maintained cleanliness of host station and dining area for a welcoming environment.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted customers with product selections and provided friendly service.
- Operated cash register accurately and processed customer transactions.
- Served desserts promptly to enhance customer dining experience.
- Collaborated with kitchen staff to ensure timely dessert preparation.
- Maintained cleanliness and organization of dessert display area.
- Assisted customers with menu selections and special dietary requests.
- Educated guests on dessert ingredients and preparation methods.
- Greeted customers and provided menu information.
- Operated cash register accurately when handling transactions from customers.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SD05-2021
Skills
- Personal care assistance
- Behavior monitoring
- Crisis intervention techniques
- Care plan implementation
- Client advocacy
- Health and safety compliance
- Team collaboration
- Activity coordination
- Effective communication
- Problem solving
- Patient management
- Community integration
- Nutrition support
- Record keeping
- Active listening
- Daily living support
- HIPAA compliance
- Behavior redirection
- Patient care
- Safety monitoring
- Behavioral support
- Healthcare
- Client transportation
- Multitasking and organization
- Transportation
- Charting and documentation
- Crisis management
- Behavioral management
Timeline
Direct Support Professional
LifeScape Medical Association
06.2021 - 10.2022
Teacher's Assistant
Appletree
09.2020 - 05.2021
Server
Royal Fork Buffet
04.2016 - 08.2020
High School Diploma -
Roosevelt High School