Madison Brown
Yankton
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Mc Donalds
08.2021 - Current
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Met customer service goals and exceeded customer expectations.
- Redeemed coupons to discount purchases.
Customer Service Representative
Starbucks, Barista
04.2024 - 07.2024
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Managed timely and effective replacement of damaged or missing products.
- Met customer call guidelines for service levels, handle time and productivity.
Customer Service Cashier
Sunrise Coffee
09.2023 - 03.2024
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Yankton High School
Yankton05-2025
Skills
- Check processing
- Order coordination
- Calm demeanor
- Stress management
Timeline
Customer Service Representative
Starbucks, Barista
04.2024 - 07.2024
Customer Service Cashier
Sunrise Coffee
09.2023 - 03.2024
Customer Service Cashier
Mc Donalds
08.2021 - Current
High School Diploma -
Yankton High School