Summary
Overview
Work History
Education
Skills
Timeline
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Madelin Rivera

Sioux Falls

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Server

Outback Steakhouse
Sioux Falls
05.2024 - 09.2025
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Teacher

YMCA
San Clemente
10.2024 - 06.2025
  • Developed and implemented lesson plans based on curriculum objectives.
  • Provided individualized instruction to meet the needs of all students.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.

Customer Service Supervisor

daily clean food and drink
Sioux Falls
06.2022 - 12.2023
  • Created reports on daily, weekly, monthly basis related to customer service activities.
  • Assisted customers with product inquiries and resolving complaints promptly and professionally.

Education

High School Diploma -

Washington High School
501 Sycamore Ave, Sioux Falls, SD 57110
05-2021

Skills

  • Cash handling
  • Customer service
  • Menu knowledge
  • Team collaboration
  • Communication skills
  • Customer engagement
  • Sales techniques
  • Adaptable learning
  • Strong work ethic
  • Team member support

Timeline

Teacher

YMCA
10.2024 - 06.2025

Server

Outback Steakhouse
05.2024 - 09.2025

Customer Service Supervisor

daily clean food and drink
06.2022 - 12.2023

High School Diploma -

Washington High School

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Madelin Rivera