MacKenzie Grams

Greet patients as they walk into the clinic, help them get any medical supplies (cane, boots, hospital bed, medical supplies ect).

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Served beverages and food, maintained cleanliness of tables and bathrooms.