Detail-oriented professional dedicated to driving personal and organizational success. Consistently achieves goals efficiently while adhering to company policies and procedures. Proven ability to enhance productivity through meticulous attention to detail and effective time management.
Overview
18
18
years of professional experience
Work History
Security Officer
Sanford USD Medical Center and Hospital
Sioux Falls
06.2025 - Current
Monitored facility access to ensure safety and security for patients and staff.
Enforced safety and security protocols to protect patients, staff, and property.
Conducted regular patrols to identify and mitigate potential security risks.
Performed routine security patrols of facility grounds, parking lots, and perimeter areas.
Assisted with visitor check-in to ensure secure access and monitor facility activity.
Documented incidents for hospital management review to enhance response strategies.
Field Service Technician
Spectrum
Beatrice
06.2022 - 06.2025
Diagnosed and repaired service issues on-site using diagnostic tools.
Installed and configured telecommunications equipment for residential and business clients.
Provided technical support to customers, resolving issues and enhancing satisfaction with telecommunications services.
Performed routine maintenance and minor repairs on-site, improving system reliability and customer experience.
Ensured compliance with company policies during installations and repairs to uphold service standards.
Case Manager
State of Nebraska- Department of Corrections
Tecumseh
04.2008 - 06.2021
Coordinated case management services for clients within correctional facilities.
Developed comprehensive treatment plans tailored to individual client needs.
Provided crisis intervention and conflict resolution strategies to enhance client outcomes.
Engaged in interdisciplinary team meetings to assess and recommend treatment options for enhanced client care.
Counseled staff on effective strategies for addressing challenging client behaviors, improving client management.
Conducted initial assessments to determine client eligibility for programs and services.
Produced detailed case reports for supervisor review to support informed decision-making.
Education
Bachelor of Science - Criminal Justice
Wayne State College
Wayne, NE
04-2006
Skills
Access control
Security incident management
Incident documentation
Incident reporting
Emergency response
Risk assessment
Policy enforcement
Surveillance operations
Security awareness
Attention to detail
Customer service
Team collaboration
Problem solving
Conflict management
De-escalation tactics
Effective communication
Report generation
Accomplishments
Recipient of 7 Nebraska Department of Correctional Services Challenge Coins