Lucas Hendricks Leuning
SIOUX FALLS,SD
Summary
Dynamic Floor Supervisor at B&G Milkyway with a proven track record in enhancing employee performance and customer satisfaction. Skilled in team leadership and workplace organization, I effectively coached staff to resolve complex issues. Bilingual in Spanish, I excel in fostering communication and efficiency, ensuring a productive environment. Reliable Construction Flagger with excellent manual dexterity and problem-solving skills. Knowledgeable in safety protocols and construction techniques. Offers willingness to learn in any capacity.
Overview
6
6
years of professional experience
Work History
Floor Supervisor
B&G Milkyway
04.2019 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated work of 20 floor employees to improve performance.
Construction Flagger
Dakota Seal
06.2024 - 07.2024
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Calmly managed clearing of path during passage of emergency vehicles.
- Used flagging tools such as stop and slow paddle and red flag.
- Professionally communicated with motorists stuck in stopped traffic.
Education
Bachelor of Arts - Biology And Spanish
Luther College
Decorah, IA05-2027
High School Diploma -
Lincoln High School
Sioux Falls, SD05-2023
Skills
- Team leadership
- Performance improvements
- Workplace organization
- Customer satisfaction
- Spanish fluency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Construction Flagger
Dakota Seal
06.2024 - 07.2024
Floor Supervisor
B&G Milkyway
04.2019 - Current
Bachelor of Arts - Biology And Spanish
Luther College
High School Diploma -
Lincoln High School
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