Leah Jones
Sioux Falls
Summary
To continue my career with an organization where I can utilize my management and customer service skills to benefit mutual growth and success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Professional Coder
Sanford USD Medical Center
Sioux Falls
02.2014 - Current
- Review medical records for accurate coding and compliance.
- Collaborated with healthcare providers to clarify documentation and coding queries.
- Resolve denied claims by insurance companies
- Assigned appropriate codes for diagnoses and procedures per billing guidelines.
Resident Manager
VanBuskirk Companies
Sioux Falls
02.2010 - 02.2014
- Scheduling tours and lease signing as well as application verification
- Supervised property maintenance and repair operations
- Coordinated tenant communications and issue resolutions
- Marketing properties online, in newspapers and signage
- Organized staff schedules and assignments
- Provided customer service and responded to tenant inquiries regarding maintenance, rent payments, or other issues.
- Rent deposits and manage a small group of employees
Registrar
Sanford Behavioral Health Clinic
Sioux Falls
11.2008 - 06.2009
- Managed patient registration and intake processes for behavioral health services.
- Coordinated appointment scheduling and maintained accurate patient records.
- Addressed patient inquiries and resolved concerns in a timely manner.
- Create electronic patient files & call for/send patient records
- Coordinate physicians schedule and interpreter services
Education
Associate of Science - Tourism And Hospitality
Iowa Lakes Community College
Emmetsburg, IA05.2000
Skills
- Claim resolution
- Healthcare documentation
- Customer service
- Critical thinking
- Time management
- Patient care
- Excel
- Word
- Fax
- Multi-line phone system
Certification
- American Academy of Professional Coders
Affiliations
- Traveling
- Hiking
- Dog Grooming
References
References available upon request.
Timeline
Certified Professional Coder
Sanford USD Medical Center
02.2014 - Current
Resident Manager
VanBuskirk Companies
02.2010 - 02.2014
Registrar
Sanford Behavioral Health Clinic
11.2008 - 06.2009
Associate of Science - Tourism And Hospitality
Iowa Lakes Community College
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