Lanie Kaas
Sioux Falls
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating daily workplace needs through changing environments. Experienced worker bringing a variety of skills including good time management, payment processing and guest satisfaction and retention.
Overview
3
3
years of professional experience
Work History
Assistant Baker
Nothing Bundt Cakes
08.2024 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Expeditor/server
MacKenzie River Pizza, Grill & Pub
10.2023 - 10.2024
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Housekeeper
GrandStay Hotel & Suites
06.2023 - 10.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Online Grocery Associate
Walmart
09.2022 - 02.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Sales Associate
Journeys Kidz
11.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Parker Highschool
Parker, SD05-2022
Skills
- Packaging products
- Cleaning duties
- Cross-contamination prevention
- Sanitation practices
- Strong work ethic
- Professional appearance
- Customer service
- Safe food handling
- Food running
- Team collaboration
- Supply restocking
- Quality control
- Beverage preparation
- Tableside etiquettes
Timeline
Assistant Baker
Nothing Bundt Cakes
08.2024 - 04.2025
Expeditor/server
MacKenzie River Pizza, Grill & Pub
10.2023 - 10.2024
Housekeeper
GrandStay Hotel & Suites
06.2023 - 10.2023
Online Grocery Associate
Walmart
09.2022 - 02.2023
Sales Associate
Journeys Kidz
11.2021 - 05.2022
High School Diploma -
Parker Highschool
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