Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kasey Van Zee

Sioux Falls

Summary

Dynamic Account Manager at State Farm with expertise in financial planning and client relationship management. Proven track record of enhancing customer satisfaction through proactive communication and tailored insurance solutions. Strong leadership and organizational skills, adept at resolving conflicts and ensuring compliance while fostering team collaboration.

Overview

7
7
years of professional experience

Work History

Account Manager

State Farm
Sioux Falls
01.2025 - Current
  • Serve as the main point of contact for clients, providing tailored insurance solutions and support
  • Manage incoming inquiries and process policy changes with accuracy
  • Maintain high customer satisfaction through proactive communication and service
  • Collaborate with team members to ensure compliance and resolve customer concerns

Server / Bartender / Beverage Cart Attendant

Bakker Crossing Golf Course
Sioux Falls
05.2023 - Current
  • Delivered high-quality service in a fast-paced hospitality setting
  • Managed bar and beverage cart operations, described specials, and ensured cleanliness

College Financial Representative (Intern)

Northwestern Mutual
Sioux Falls
05.2024 - 09.2024
  • Developed and implemented personalized financial strategies for clients
  • Assisted with whole life and term insurance solutions
  • Conducted prospecting and built strong client pipelines
  • Participated in hands-on training with senior financial advisors

Swim Instructor & Certified Lifeguard / Head Guard

City of Rapid City
Rapid City
06.2018 - 08.2022
  • Taught swim lessons to individuals of all ages and abilities
  • Provided water safety supervision during swim lessons, parties, and public swim hours
  • Took on leadership responsibilities as Head Guard

Certified Lifeguard & Swim Instructor

Arrowhead Country Club
Rapid City
06.2020 - 08.2020
  • Delivered one-on-one swim lessons and maintained pool safety and cleanliness

Education

Master of Business Administration -

Augustana University
Sioux Falls, SD
12.2024

Bachelor of Arts - Business Administration

Augustana University
Sioux Falls, SD
05.2024

High School Diploma -

Stevens High School
Rapid City, SD
01.2020

Skills

  • Financial Planning & Insurance Knowledge
  • Client Relationship Management
  • Team Leadership & Communication
  • Customer Service & Conflict Resolution
  • Time Management & Organizational Skills
  • Microsoft Office & CRM Systems

Affiliations

  • College athlete for 4 years
  • Graduated with my masters in 4.5 years
  • Elie academy qualifier with Northwestern Mutual

Timeline

Account Manager

State Farm
01.2025 - Current

College Financial Representative (Intern)

Northwestern Mutual
05.2024 - 09.2024

Server / Bartender / Beverage Cart Attendant

Bakker Crossing Golf Course
05.2023 - Current

Certified Lifeguard & Swim Instructor

Arrowhead Country Club
06.2020 - 08.2020

Swim Instructor & Certified Lifeguard / Head Guard

City of Rapid City
06.2018 - 08.2022

Master of Business Administration -

Augustana University

Bachelor of Arts - Business Administration

Augustana University

High School Diploma -

Stevens High School
Kasey Van Zee