Kimberly Huber
Huron
Summary
Dynamic receptionist with proven expertise in customer service and office administration at BZBoyz/Parts PC. Skilled in inventory management and proficient in Microsoft Excel, I excel at enhancing office efficiency and ensuring client satisfaction. Recognized for my ability to handle inquiries effectively, I consistently deliver exceptional support to both visitors and staff.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Receptionist / Sales
BZBoyz/Parts PC - Computer Reseller
Signal Hill
04.2000 - 05.2003
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Updated daily log book with information about visitors entering the premises.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Updated and recorded customer or client information to maintain accounts.
- Developed sales strategies to increase sales volume, and maximize profits.
- Set individual sales targets with sales team, aligning with company objectives.
- Reconciled daily sales receipts with total sales at end of shift.
- Leveraged expert sales and relationship-building abilities to exceed sales quota.
Receptionist
Movie Facts
Des Plaines
03.1979 - 02.1981
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Developed and maintained a filing system for essential documents, improving office organization.
- I greeted and directed visitors to the appropriate personnel.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Scheduled and confirmed appointments.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Receptionist
Lawnware Products
Morton Grove
07.1977 - 02.1979
- Recorded visitor information in daily log book, ensuring accurate tracking of entries.
- Answered and transferred incoming phone calls.
- Maintained the receptionist area at all times.
- Offered visitors beverages.
- Performed bookkeeping duties.
- Performed typing and filing of documents.
- Kept inventory of office supplies, and ordered supplies when necessary.
- I used the fax machine to send documents.
- I sorted all incoming mail and distributed it.
- I made visitors feel comfortable.
- I also assisted with customer inquiries.
Education
Certified Forklift Operator - Forklift Certification
Liftoff LLC
Online05-2025
Certificate of Technical Studies - Microsoft Office, Windows Operating Systems, Other
National Computer Science Academy
Online02-2009
Diploma - Business Administration
United College of Business
Los Angeles, CA02-1987
High School Diploma -
Niles North High School
Skokie, IL06-1980
Skills
- Forklift operation
- Microsoft Excel
- Inventory management
- Customer service
- Office administration
- Data entry
- Microsoft Word
- Sales strategy
- Effective communication
- Team collaboration
- Negotiation
- Problem solving
- Product description
- Prospecting clients
- Follow-up communications
- Customer relationship building
- Sales software proficiency
- Consultative selling
- Customer care
- Customer engagement
- Objection handling
Certification
- NATIONAL COMPUTER SCIENCE ACADEMY (NCSA) - http://ncsacademy.com
- Computer Basics (PC) - Certification # 1724877
- Microsoft Windows 2000 Professional - Certification #1725390
- Microsoft Windows XP Professional - Certification #1744200
- Microsoft Word 2000 - Certification #1725048
- Microsoft Excel 2000 - Certification #1747278
- Microsoft Office 2000 - Certification #1747449
- Microsoft Excel 2002 - Certification #1747620
References
References available upon request.
Timeline
Receptionist / Sales
BZBoyz/Parts PC - Computer Reseller
04.2000 - 05.2003
Receptionist
Movie Facts
03.1979 - 02.1981
Receptionist
Lawnware Products
07.1977 - 02.1979
Certified Forklift Operator - Forklift Certification
Liftoff LLC
Certificate of Technical Studies - Microsoft Office, Windows Operating Systems, Other
National Computer Science Academy
Diploma - Business Administration
United College of Business
High School Diploma -
Niles North High School
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