KIM SHAW
SAN MARCOS REHAB CENTER
Kyle,TX
1
Certification
32
years of professional experience
Highly organized and detail-focused Business Office Manager, with Billing and collections experience.My insurance experience allows me to verify HMO and correctly bill a and B claims. I have successfully billed a million in revenue in all Payors HMO , Medicare Medicaid and Commercial, Also write Contracts and work and bill Hospice.
I council on Insurance and coverage,
Work History
Business Office Manager
3 Years 6 Months- Worked in all areas of Accounts receivable. Confirmed accuracy of payor information during account reconciliation. Assisted with Medicaid applications 3618 and 3619. Oversaw financial transactions and reporting for Trust Fund account.
- Also managed HR and my worked UB billing until out sourced. Met with families about payors and Long Term versus rehab. Received Auth from insurance to cover stay. Assisted in medicare meetings. A lot of family finance counselling on Nursing home payors.
- Obtained authorizations for Medicare, Medicaid, coinsurance, and managed care insurance payments.
Business Office Manager
- Worked in all areas of Accounts receivable. Confirmed eligibility of payors for billing Assisted with Medicaid applications 3618 and 3619. Managed Trust Fund account.
- Managed HR and UB billing until outsourcing.
BUSINESS OFFICE MANAGER
6 Years 9 Months- Managed daily office operations, ensuring compliance with healthcare regulations and policies.
- Streamlined billing processes, improving accuracy and reducing processing time for patient accounts
- BILLING, collections follow up
- council on insurance
- work Medicaid applications and counsel on coverage
Office Manager/ Administrator
3 Years 5 Months- Manage all payroll for field employees and invoice billing for clients. Attention to detail is required. Handle recruitment, from interview to orientation. Some marketing as schedule allows.
- On call 24 hours a day to handle after hours calls on weekdays and weekends. Interview staff hire, orientation, also intake on new customers or inquiries. I do non-clinical patient assessments. Visit patients at home or hospital to get contracts signed or resolve issues.
Practice Manager
1 Year 3 Months- Manage all area of a 6 physician and 1 NP practice with 7 Medical Assistance and 2 LVN’s. Including increased Revenue to Austin practice. Community Liaison in various arenas and interview new MDs due to practice growth.
- Key Contributions:
- Supported a significant increase in the growth of a small practice to a leader in the industry.
- Monthly, quarterly, and annual financial statements.
Administrative Assistant/ HR Specialist
3 Years- Managed HR Region including Temple, North and South Austin and Burnet and Schulenburg Branches.
- Key Contributions:
- Improved processes for creating complete HR records, which reduced Risk in compliance issues.
- Able to train all clerks at locations to follow complete HR records and assisted Branch Directors in counseling write ups and following good HR practice.
- Assisted in decreasing unemployment claims payout due to improper terminations.
Medical Staffing Supervisor
1 Year- Negotiated and opened new staffing contracts. Leader in Placement and ability to interview. Able to close deals over the phone.
- Key Contributions:
- Demonstrated talent for both finding and placing qualified staff.
- Contributed substantially to regaining contracts lost after 911 and new contracts with a margin for profit.
Office Manager
1 Year- Maintained HR files. Created classified adds and I grow a small office of 3RNs and contracted therapists to hiring our own Therapist PT, OT MSW LCSW Aides Skilled Nursing staff and office staff as needed.
- Key Contributions:
- Demonstrated talent for both finding and placing qualified staff.
- Contributed substantially to growing patients as I grew staff to cover area. We grew from a small Home health of 10 patients to 100+ patients and a full medical team.
Staffing Coordinator and on call Coordinator
6 Years- Maintained schedules, Hired RN, LVN, HHA, PT, OT MSW Also supervised and trained the after hour on call Coordinators. I was available to on call to assist in staffing difficulty. Handle all new hire orientation testing and scheduling. Assisted as needed in payroll, answer multi line phones and typed 485 and recerts as required. Handled tracking of MD orders and did chart audits as needed Watching for compliance issues with frequency and duration.
- Key Contributions:
- Demonstrated talent for both finding and placing qualified staff.
- Contributed substantially to growing patients as I grew staff to cover area. We grew from a small Home health of 10 patients to 100+ patients and a full medical team.
Education
Bachelors degree - HR management
- Recent classes on Texas insurance sales
- Recruiting / HR Evins Personal 3 month course of successful recruiting and contract negations
Master of Science - Licensed Insurance Agent Life Health And Preneed
Skills
Quarterly Report
Trust fund
Audit chart
Negotiate contacts
Account receivable
Collect on old accounts
Work Medicaid applications
Council families on spend down and applied income
Office administration
Account reconciliation
Certification
CCO award for Top in collections making our building a leader in our industry.
Timeline
BUSINESS OFFICE MANAGER
SAN MARCOS REHAB CENTER
11.2019 - CurrentRead More
Business Office Manager
Riverside Rehab and Healthcare
11.2012 - 05.2016Read More
Office Manager/ Administrator
Assisting Hands of Austin
06.2008 - 11.2011Read More
Practice Manager
Visiting Physicians
01.2006 - 04.2007Read More
Administrative Assistant/ HR Specialist
Girling Health Care
01.2003 - 01.2006Read More
Medical Staffing Supervisor
Evins Personnel
01.2002 - 01.2003Read More
Office Manager
Soleus Health Care
01.2001 - 01.2002Read More
Staffing Coordinator and on call Coordinator
Gentiva Home Health
01.1995 - 01.2001Read More
Business Office Manager
Hill Country care SCC
Read More
Belford University
Bachelors degree from HR management
Read More
State Board of Insurance
Master of Science from Licensed Insurance Agent Life Health And Preneed
Read More