Kenadee Maciejewski
Hot Springs
Summary
Dynamic and friendly professional with exceptional customer service skills, honed at Springs Lodge and Cafe. Proven ability to enhance customer satisfaction through efficient beverage preparation and effective communication. A team player with strong time management and cash handling expertise, dedicated to creating positive experiences for clients and fostering a collaborative environment. Skilled math and problem solving skills, along with hands on experience with animals.
Overview
3
3
years of professional experience
Work History
Barista and Server
Springs Lodge and Cafe
06.2022 - 06.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Swim Lesson Instructor
Hot Springs City Council
05.2022 - 07.2024
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Provided exceptional customer service to parents, addressing concerns and providing regular progress updates on child''s swimming skills.
- Promoted a culture of inclusiveness by adapting lesson plans to accommodate students with different abilities or special needs.
- Built strong relationships with students'' families, creating open communication channels for feedback on lesson quality and overall satisfaction.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught students pool and water safety guidelines.
- Implemented fun activities and games within lessons to maintain student engagement and enjoyment while learning crucial swimming skills.
- Facilitated group swim lessons for diverse age ranges, fostering teamwork and collaborative skill development.
- Nurtured a passion for swimming among students, inspiring many to pursue competitive swim team opportunities or aquatic recreational activities.
Education
Bachelor of Science - Marine Biology
Florida International University
Miami, FL05-2029
High School Diploma -
Hot Springs High School
Hot Springs05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Adaptive and creative
- Cash register operation
- Excellent memory
- Excellent math skills
Timeline
Barista and Server
Springs Lodge and Cafe
06.2022 - 06.2025
Swim Lesson Instructor
Hot Springs City Council
05.2022 - 07.2024
Bachelor of Science - Marine Biology
Florida International University
High School Diploma -
Hot Springs High School
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