Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelaiah Davis

Rapid City

Summary

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Associate

Walmart.com
Rapid City, SD
10.2025 - 03.2026

Assisted customers with inquiries regarding product locations and recommendations. Supported shopping needs of customers. Maintained cleanliness and collaborated with janitorial staff. Attended to orders with precision. Organized items efficiently.

Server

Perkins
Rapid City, SD
08.2024 - 05.2025
  • Provided exceptional customer service in high-volume dining environment.
  • Assisted guests with menu selections and dietary restrictions.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Processed customer payments accurately using point-of-sale system.
  • Trained new servers on restaurant procedures and customer engagement techniques.
  • Resolved guest complaints efficiently, ensuring satisfaction and repeat business.
  • Monitored inventory levels, assisting in stock replenishment as needed.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Shift Leader

Taqueria Los Dos Hermanos
Rapid City, SD
05.2022 - 08.2024
  • Assisted kitchen staff with food preparation tasks. Supported team members in maintaining cleanliness and organization. Collaborated with colleagues to ensure efficient kitchen operations.
  • Oversaw inventory control and cash drawer reconciliation processes.
  • Assisted in training staff on operational procedures. Supported monitoring of team performance and adherence to standards.
  • Assisted in meal preparation and kitchen organization. Supported cleaning efforts to maintain a tidy environment. Helped with running errands and managing registrations.
  • Assisted in food preparation tasks to support kitchen operations. Organized ingredients and supplies for efficient workflow. Memorized recipes to ensure consistency in food quality.
  • Assisted in menu planning and organization. Supported team members in executing menu items efficiently. Contributed to maintaining high standards of food presentation.

Crew Member

Papa Johns
Rapid City, SD
10.2021 - 01.2022
  • Assisted customers in resolving inquiries and issues.
  • Managed incoming calls to provide customer support and assistance. Maintained organized inventory to ensure product availability. Collaborated with team members to streamline inventory processes.
  • Assisted in food preparation tasks to support kitchen operations. Maintained cleanliness of food preparation areas to ensure hygiene standards. Collaborated with team members to streamline food service processes.
  • Assisted customers in selecting equipment and provided support at front of house. Maintained organized displays and ensured cleanliness of store environment. Collaborated with team members to enhance customer service experience.

Education

High School Diploma -

Rapid City Alternative Academy
Rapid City, SD

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Courteous and professional
  • Flexible schedule
  • Oral communication
  • Work Planning and Prioritization
  • New hire training
  • Order fulfillment
  • Inventory management
  • Management support
  • Multitasking and organization
  • Reliable and punctual
  • Adaptability and flexibility
  • CPR and First Aid trained

Certification

Cpr and First Aid certified

Timeline

Associate

Walmart.com
10.2025 - 03.2026

Server

Perkins
08.2024 - 05.2025

Shift Leader

Taqueria Los Dos Hermanos
05.2022 - 08.2024

Crew Member

Papa Johns
10.2021 - 01.2022

High School Diploma -

Rapid City Alternative Academy
Kelaiah Davis