Summary
Overview
Work History
Education
Skills
Timeline
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Kayden J. Mathis

Rapid City

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server, Host, and Security Guard

Press Start
06.2024 - Current
  • As a server I provide friendly and efficient service in a fun, gaming-themed environment.
  • My main responsibilities as a server include taking orders, serving food and drinks, answering questions about the menu, and ensuring guests have a great experience.
  • I also manage transactions, keep the dining area clean, and making sure I have clear and clean communication with everyone in the restaurant.
  • As a host we are the first impression of the establishment, so I make sure to have a clean and well organized environment for customers.
  • Some of my responsibilities include maintaining the games, clear communication with the staff, and a fun filled environment for all customers.
  • As a security guard, I have gained a lot from working here.
  • Some of my responsibilities include ensuring safety for customers, bartenders, and my other co-workers.
  • I have gone to many safety training courses throughout the past few months to refine my skills and expertise.
  • This job has taught me how to de-escalate many situations, how to know when someone has had too much to drink, and how to remain calm in very stressful enviroments
  • It has also helped me refine some skills, such as my attention to detail, enjoying my work environment while maintaining professionalism, and creating a safe environment for everyone.

Phlebotomist and MRI Assistant

Monument Health
08.2023 - 06.2024
  • As a phlebotomist I played a critical role in patient care by safely and accurately collecting blood samples for testing and diagnostics.
  • My responsibilities include verifying patient identities, explaining procedures, performing venipunctures and other specimen collection techniques, and ensuring proper labeling and handling of samples.
  • I maintained a clean and organized work area, followed all safety and infection control guidelines, and provided compassionate, patient-focused care.
  • As an MRI Tech Assistant I helped support MRI Technologists in preparing patients and equipment for MRI procedures.
  • Some of my duties included assisting patients in and out of the imaging area, explaining procedures, positioning patients, maintaining a clean and organized work area, and ensuring patient safety throughout the process.

Sandwich Artist

Subway
06.2022 - 06.2023
  • I was responsible for creating fresh, delicious sandwiches to meet customer needs while delivering excellent service.
  • Some of my main duties included greeting and assisting customers, preparing sandwiches and other menu items, maintaining a clean and organized work area, and handling transactions at the register.
  • I also ensured food safety and followed Subway’s guidelines for portioning and presentation.
  • This role helped me refine working in a fast-paced environment, my strong attention to detail, and committing to providing a positive customer experience.

Cleaner and Campground Manager

Hidden Lake Campground
05.2021 - 06.2022
  • I ensured a welcoming, clean, and well-maintained environment for guests.
  • In this dual role, some of my main responsibilities included cleaning the cabins, and campsites thoroughly between guest stays, managing campground facilities, coordinating reservations, assisting campers with inquiries, and overseeing daily operations to provide a safe and enjoyable guest experience.

Education

High School Diploma -

Hot Springs High School
Hot Springs, SD
05-2023

Skills

  • Attention to detail
  • Customer service
  • Food safety
  • Patient care
  • Safety training
  • Stress Management
  • Cash handling
  • Exceptional customer service
  • Strong work ethic
  • Personable person
  • Professional appearance
  • Memory retention

Timeline

Server, Host, and Security Guard

Press Start
06.2024 - Current

Phlebotomist and MRI Assistant

Monument Health
08.2023 - 06.2024

Sandwich Artist

Subway
06.2022 - 06.2023

Cleaner and Campground Manager

Hidden Lake Campground
05.2021 - 06.2022

High School Diploma -

Hot Springs High School

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Kayden J. Mathis