Empathetic and detail-oriented individual experienced in customer support and safety monitoring. Proven ability to resolve conflicts and foster positive relationships, ready to contribute to a patient-centered organization.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Kohl's
Norfolk, NE
05.2024 - 12.2025
Assisted customers with inquiries, providing accurate product information and troubleshooting support.
Processed transactions swiftly using point-of-sale systems, ensuring accuracy in cash handling.
Maintained merchandising standards by restocking shelves and organizing displays effectively.
Lifeguard
Aquaventure Waterpark
Norfolk, NE
05.2021 - 08.2023
Monitored pool areas to ensure guest safety and compliance with health regulations.
Responded swiftly to emergencies, providing first aid and CPR as needed.
Conducted regular safety drills and maintained readiness for rescue operations.
Monitored safety of guests in and around swimming pool.
Waterpark Aide
Aquaventure Waterpark
Norfolk, NE
05.2020 - 08.2020
Assisted guests with inquiries and provided information on park attractions.
Monitored safety protocols to ensure guest well-being in water areas.
Collaborated with team members to maintain cleanliness of facilities and equipment.