Summary
Overview
Work History
Education
Timeline
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Kate Jackson

Sioux Falls

Summary

Professional customer service worker and caring, companionate person. Experience in front office operations, adept at managing high-volume environments with patience. Skilled in resolving customer inquiries, and maintaining a positive working environment. Known for reliability, efficiency, and organizational abilities.

Overview

5
5
years of professional experience

Work History

Receptionist

Studio 26 Salon & Spa
01.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

After-School Site Coordinator

Totally Kids
01.2021 - Current
  • Established a safe and supportive environment, fostering healthy relationships among participants and staff members.
  • Managed daily operations of the facility, ensuring adherence to policies, procedures, and safety regulations.
  • Oversaw crisis intervention efforts as needed, maintaining a calm demeanor while effectively addressing challenging situations.
  • Enhanced communication with parents and guardians through regular updates on youths'' progress and accomplishments.

Companion Care Provider

Lifequest
01.2020 - Current
  • Promoted a sense of belonging for clients by engaging them in meaningful conversations about their lives, hobbies, or experiences.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.

Lifegaurd

City Of Lennox
05.2021 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Instructed swim lesson while being WSI certified and provided quality instruction to students of all ages and skill levels.

Education

Stewarts Hair School
Sioux Falls, SD
01-2026

Lennox High School
05-2024

Timeline

Receptionist

Studio 26 Salon & Spa
01.2025 - Current

Lifegaurd

City Of Lennox
05.2021 - 08.2023

After-School Site Coordinator

Totally Kids
01.2021 - Current

Companion Care Provider

Lifequest
01.2020 - Current

Stewarts Hair School

Lennox High School

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Kate Jackson