Summary
Overview
Work History
Education
Skills
Timeline
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Kari Glodt

Rapid City,SD

Summary

Professional cleaner with expertise in deep cleaning and a strong work ethic. Proven track record of enhancing client satisfaction through attention to detail and effective time management. Recognized for training staff and ensuring compliance with health and safety standards.

Overview

27
27
years of professional experience

Work History

Professional Cleaner

Queen of Clean
04.2021 - 08.2022
  • Learned and followed safety protocols for cleaning procedures.
  • Operated cleaning equipment effectively to maintain cleanliness standards.
  • Assisted in organizing supplies and materials for efficient workflow.
  • Adapted quickly to new cleaning techniques and tools as needed.
  • Collaborated with team members to ensure timely completion of tasks.
  • Maintained inventory of cleaning supplies, reporting shortages proactively.
  • Ensured adherence to health and safety regulations during cleaning tasks.
  • Received feedback positively to improve performance and service quality.
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.

Professional Cleaner

Two Ladies & A Bucket
08.2019 - 05.2021
  • Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
  • Emptied trashcans and transported waste to collection areas.

Housekeeper

Franklin Hotel
06.2016 - 07.2019
  • Maintained cleanliness and organization of guest rooms and common areas to enhance visitor experience.
  • Operated cleaning equipment efficiently, ensuring proper usage and adherence to safety protocols.
  • Collaborated with team members to streamline cleaning processes and improve service delivery.
  • Conducted inventory management of cleaning supplies, ensuring availability for daily operations.
  • Trained new staff on standard operating procedures for effective and consistent housekeeping practices.
  • Implemented quality control measures to uphold high standards of hygiene and cleanliness throughout premises.
  • Addressed guest requests promptly, contributing to overall satisfaction and positive feedback.
  • Monitored maintenance needs in rooms, reporting issues to ensure timely resolution and guest comfort.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.

Housekeeping Supervisor

Travellodge
07.2018 - 03.2019
  • Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
  • Trained and mentored staff on best practices for efficient cleaning techniques and safety protocols.
  • Implemented inventory management systems to track supplies and reduce waste in housekeeping department.
  • Conducted regular inspections to maintain compliance with health and safety regulations within the facility.
  • Collaborated with management to establish operational goals, contributing to overall efficiency improvements.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.

Bartender

Longbranch
05.2004 - 06.2009
  • Crafted innovative cocktails, enhancing customer satisfaction and beverage variety.
  • Managed inventory levels, ensuring supply availability and minimizing waste.
  • Trained new staff on bar operations, improving service efficiency and team performance.
  • Collaborated with kitchen staff to create drink pairings, boosting overall dining experience.
  • Developed and implemented drink specials, attracting new clientele and increasing sales.
  • Monitored bar cleanliness and organization, maintaining high hygiene standards for patrons.
  • Resolved customer complaints professionally, fostering positive relationships and repeat business.
  • Led shift operations, overseeing staff performance and ensuring adherence to service protocols.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Wildland Firefighter

USDA Forest Service
06.1995 - 08.2004
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Established water supplies, connected hoses and directed water onto fires.
  • Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
  • Collaborated with interagency partners to share resources, knowledge, and strategies for more effective wildfire response.
  • Supported incident management teams with accurate mapping, GPS tracking, and real-time information sharing.
  • Boosted situational awareness among firefighters through consistent monitoring of weather conditions and fire behavior patterns.
  • Safeguarded the natural environment from negative long-term effects following suppression activities through rehabilitation efforts such as reseeding burnt areas.

Army Enlisted

Army
01.1999 - 03.2002
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

No Degree - Wildlife Biology

The University of Montana
Missoula, MT

No Degree - Biology

Montana State University
Bozeman, MT

High School Diploma -

Spearfish High School
Spearfish, SD
06-1995

Skills

  • Strong work ethic
  • Self-motivation and initiative
  • Multitasking proficiency
  • Deep cleaning expertise
  • Professional appearance
  • Reliability and punctuality
  • Dusting and polishing know-how
  • Conflict resolution
  • Problem-solving capacity
  • Team collaboration
  • Physical stamina
  • Health and safety compliance
  • Quality control
  • Crew management
  • Health and safety regulations
  • Complex Problem-solving
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication

Timeline

Professional Cleaner

Queen of Clean
04.2021 - 08.2022

Professional Cleaner

Two Ladies & A Bucket
08.2019 - 05.2021

Housekeeping Supervisor

Travellodge
07.2018 - 03.2019

Housekeeper

Franklin Hotel
06.2016 - 07.2019

Bartender

Longbranch
05.2004 - 06.2009

Army Enlisted

Army
01.1999 - 03.2002

Wildland Firefighter

USDA Forest Service
06.1995 - 08.2004

No Degree - Wildlife Biology

The University of Montana

No Degree - Biology

Montana State University

High School Diploma -

Spearfish High School

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Kari Glodt