Kacey McCabe

• Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
• Contributes to donor safety by thoroughly explaining results and reasons during the screening process.
• Maintained accurate donor records through concurrent documentation entry efforts.
• Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
• Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
• Ability to attempt to resolve problems, whether technical, customer support, or even just working with coworkers.

I worked both in-store and delivery:

• Cleaning seating and kitchen prep area
• Taking customers orders with proper care
• Restocking items diligently
• Delivered packages to customer doorsteps and business offices.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Keeping cash with me for delivery order change
• Keeping customers satisfied
• Handling customer complaints efficiently and effectively
• Completed on-time deliveries by choosing best and most efficient routes.

• Up-keeping of golfing range to ensure customer success
• Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
• Shut down the shop daily by turning off lights, storing equipment and locking doors.
• Up-keeping of facilities to keep a maintained look
• Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.

• Schedule dining reservations over the phone, using memorized information of what is on items in the menu
• Communicate with customers to resolve complaints or ensure satisfaction
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.