Justin King
Sioux Falls
Summary
Dynamic assistant manager with proven expertise in leadership, team building, and operations management. Renowned for optimizing workflows and fostering a positive work environment, resulting in enhanced efficiency and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Manager
M.G. Oil
Sioux Falls, SD
03.2015 - 03.2026
- Managed daily operations to ensure efficiency and compliance with safety regulations.
- Developed staff schedules, optimizing workflow and resource allocation.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to streamline supply chain processes.
- Collaborated with cross-functional teams to enhance customer service initiatives.
- Facilitated staff meetings to address challenges and promote team cohesion.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Over the many years with M.G. Oil I had many different titles from Bartender, Assistant Manager and General Manager.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Server
Texas Roadhouse
Sioux Falls, SD
01.2012 - 03.2015
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently while maintaining high standards of food and beverage service.
- Trained and mentored new servers on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure timely and accurate order delivery during peak hours.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SD05-2009
Skills
- Customer service
- Money handling
- Leadership and team building
- Operations management
- Team player
- Problem resolution
- Decision-making
- Customer relations
- Verbal and written communication
- Administrative skills
- Team leadership
- Staff management
- Goal setting
- Team building
Timeline
Assistant Manager
M.G. Oil
03.2015 - 03.2026
Server
Texas Roadhouse
01.2012 - 03.2015
High School Diploma -
Roosevelt High School