Joshua Norder
Spearfish
Summary
Dynamic Direct Support Professional with a proven track record at Northern Hills Training Center, excelling in compassionate caregiving and behavior management. Enhanced client independence through tailored care plans and effective crisis management, fostering trust and collaboration. Committed to maintaining a safe environment while advocating for client needs and promoting positive outcomes. Reliable and experienced worker with proven track record to work hard even in harsh conditions. Whether those are rain and storms or behavioral hurdles and incidents.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Northern Hills Training Center
02.2025 - Current
- Maintained clean, safe, and well-organized patient environment.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored progress and documented patient health status changes to keep care team updated.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Real Estate Agent
Christian's Real Estate
06.2024 - 10.2024
- Negotiated contracts and agreements to secure favorable terms for clients.
- Developed comprehensive marketing strategies to enhance property visibility and attract buyers.
- Provided expert advice on property valuation, zoning regulations, and financing options.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Direct Support Professional
Nothern Hills Training Center
02.2022 - 11.2023
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Assisted in developing and implementing individualized care plans tailored to specific needs and goals.
- Monitored progress of clients, documenting key developments and adjusting strategies as needed for optimal outcomes.
- Fostered positive relationships with clients through effective communication, promoting trust and collaboration.
- Trained new staff on best practices in direct support, ensuring consistency in care delivery and compliance with standards.
- Coordinated recreational activities that engaged clients, improving social skills and community involvement.
- Advocated for client needs during team meetings, influencing service delivery improvements within the organization.
- Ensured a safe environment by adhering to health and safety regulations while providing care and support services.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
Laborer
Bridge City Marina and Resort
07.2015 - 09.2019
- Operated hand tools and power equipment to assist with various labor tasks.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with coworkers to complete projects within deadlines.
- Performed general housekeeping and cleaning tasks.
- Worked under pressure many nights to secure docks and fixtures during storms
Education
High School Diploma -
Mobridge-Pollock High School
Mobridge, SDSkills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Behavioral management
- Client documentation
- Housekeeping tasks
- Relationship building
- Direct patient care
- Team collaboration
- Crisis management
Timeline
Direct Support Professional
Northern Hills Training Center
02.2025 - Current
Real Estate Agent
Christian's Real Estate
06.2024 - 10.2024
Direct Support Professional
Nothern Hills Training Center
02.2022 - 11.2023
Laborer
Bridge City Marina and Resort
07.2015 - 09.2019
High School Diploma -
Mobridge-Pollock High School