Jose Gonzalez
Mitchell
Summary
Skilled Food Service Manager with background in overseeing operations, managing staff and ensuring customer satisfaction. Demonstrated strengths in problem-solving, team leadership and operational efficiency. Notably increased restaurant performance through strategic planning and quality control. Strong commitment to maintaining high standards of food safety and service.
Overview
13
13
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
Food Service Manager
Skydine Inc.
Mitchell
01.2019 - 08.2025
- Created menus that incorporated seasonal ingredients while adhering to budgetary constraints.
- Resolved customer complaints promptly in a professional manner.
- Tracked costs associated with food production to maintain profit margins.
- Worked in a 24-7 environment.
- Provided ongoing training for new employees on safe food handling practices.
- Monitored employee performance and provided feedback for improvement opportunities.
- Coordinated catering services for special events within the facility.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Maintained records of food inventory, supplies, and equipment.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
Food Service Worker
Cattlemanssteakhouse
Mitchell
02.2018 - 01.2019
- Performed opening and closing duties as assigned by management.
- Assisted with unloading deliveries from suppliers into storage areas.
- Served meals to customers in a friendly and courteous manner.
- Assisted with inventory management and restocking supplies as needed.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Ensured that all foods were prepared according to health department regulations.
- Cleaned kitchen areas, equipment and utensils.
- Properly stored all leftover food items after each shift.
- Monitored inventory levels of food items used during meal services.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Assisted in the preparation of food items according to recipes and instructions.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Followed recipes and customer requests to prepare meals.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Monitored temperatures of prepared food and cold-storage areas.
- Collaborated with team to deliver timely service of items.
- Made meals in accordance with company standards and requirements.
- Prepared variety of foods according to exact instructions and recipe specifications.
Kitchen Manager
Ruby Tuesday
Mitchell
01.2013 - 08.2018
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Trained new employees on kitchen procedures and policies.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Ensured compliance with health and safety regulations.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Received, organized and rotated paper goods and food ingredients.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Trained employees on cooking techniques, safety standards and performance strategies.
Education
General Educaction Diploma
Plainview, TXSkills
- Menu development
- Inventory management
- Food safety compliance
- Cost control
- Employee training
- Customer service
- Team leadership
- Supply ordering
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Staff motivation
- Food presentation
- Purchasing
- Staff leadership
- Waste reduction
- Cross-training staff
- Sanitation standards
- Staff supervision
- Ordering supplies
- Equipment management
- Hiring procedures
- Food storage
- Health inspections
- Facility maintenance
- Kitchen operations management
- Hiring and firing
- Team development
- Quality control
- Food safety management
- Employee retention
- Food preparation
Certification
- Serv Safe Certified.
Timeline
Food Service Manager
Skydine Inc.
01.2019 - 08.2025
Food Service Worker
Cattlemanssteakhouse
02.2018 - 01.2019
Kitchen Manager
Ruby Tuesday
01.2013 - 08.2018
General Educaction Diploma