Jordan Greinke
Brookings,SD
Summary
Dedicated and adaptable professional with strong communication skills, lifeguard certification, and hands-on experience at Menards improving customer satisfaction and team performance. Skilled at resolving issues quickly while maintaining a safe, positive environment. Committed to excellent service, reliable teamwork, and learning fast to take on new challenges.
Overview
6
6
years of professional experience
Work History
Team Member
Menards
06.2023 - 08.2025
- Assisted customers with product questions and selections to improve their shopping experience.
- Worked with team members to ensure quick restocking of shelves and inventory.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, and busy periods.
- Developed strong customer service and product knowledge skills to improve individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Lifeguard
Four Seasons Health Club
02.2020 - Current
- Monitored pool area to ensure safety and compliance with health regulations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Conducted regular equipment checks to maintain operational readiness and safety standards.
Front Desk Receptionist
Four Seasons Health Club
02.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered good first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room membership fees, and payments.
Education
Bachelor of Science - Accounting
South Dakota State University
Brookings, SD05-2028
Bachelor of Science - Business Economics
South Dakota State University
Brookings, SD05-2028
High School Diploma -
Dakota Valley High School
North Sioux City, SD05-2024
Skills
- Strong communicator
- Lifeguard certification
- First aid
- Physical fitness
- CPR and AED training
- CPR certified
- Customer service
- Listening skills
- Cash handling
- Telephone etiquette
- Team collaboration
- Verbal and written communication
Timeline
Team Member
Menards
06.2023 - 08.2025
Lifeguard
Four Seasons Health Club
02.2020 - Current
Front Desk Receptionist
Four Seasons Health Club
02.2020 - Current
Bachelor of Science - Accounting
South Dakota State University
Bachelor of Science - Business Economics
South Dakota State University
High School Diploma -
Dakota Valley High School