Jonathan Watt
Karachi, Sindh
Summary
Service-oriented Customer Support Representative with 5+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.
Overview
1
1
year of professional experience
Work History
Senior Sales Executive
Creatonics
05.2023 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Senior Customer Support Representative
Mind Bridge
- Worked 10 months at Mind Bridge for Food Panda International campaign as Senior customer support representative
Registered Nurse
Kainat Patient Care Services
- 02 year at Kainat Patient Care Services as a Registered Nurse
Registered Nurse (Vaccinator)
PNSC
- 02 months with PNSC as a vaccinator
Registered Nurse (Vaccinator)
JDC Welfare Organization
- 03 months with JDC as a vaccinator
Registered Nurse
Tabba Heart Hospital
- 08 Months In Cath Lab as a Staff Nurse In Tabba Heart Hospital
Sales Executive
Permia Tech
- Worked for 2 years as a Sales Executive
- Achieved sales goals and service targets by cultivating and securing new customer relationship
Sales Executive
Global Communications
- Worked for 8 months as a Sales Executive
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Diploma In Cardiac Nursing -
St James School of Nursing
Diploma In Nursing - undefined
St James School of Nursing
Intermediate - undefined
Army Public Collage
Matriculation -
St Patrick’s High School
Skills
- Internet Browsing
- MS Office
- Ms Word
- Ms Power point
- Ms excel
- Time Management
- Active Listener
- Effective Communication
- Problem Solving
- Sales Support
Languages
Urdu
English
Punjabi
Timeline
Senior Sales Executive
Creatonics
05.2023 - Current
Senior Customer Support Representative
Mind Bridge
Registered Nurse
Kainat Patient Care Services
Registered Nurse (Vaccinator)
PNSC
Registered Nurse (Vaccinator)
JDC Welfare Organization
Registered Nurse
Tabba Heart Hospital
Sales Executive
Permia Tech
Sales Executive
Global Communications
Diploma In Cardiac Nursing -
St James School of Nursing
Diploma In Nursing - undefined
St James School of Nursing
Intermediate - undefined
Army Public Collage
Matriculation -
St Patrick’s High School
Similar Profiles
Momina AhmedMomina Ahmed
Advanced Internship at Ujala Parents Voice AssociationAdvanced Internship at Ujala Parents Voice Association
Hannah MakhdumiHannah Makhdumi
Volunteer at National Institute of Child HealthcareVolunteer at National Institute of Child Healthcare
Mohid Uddin DanishMohid Uddin Danish
CEO at Mohid EnterprisesCEO at Mohid Enterprises