Jim Feistner
Woonsocket
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Equipment Sales Consultant
Titan Machinery
08.2016 - Current
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Demonstrated products and specific features at customer locations and special events.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Used consultative sales approach to understand and meet customer needs.
- Serviced existing accounts on regular basis to maximize revenue.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Addressed each customers' needs and wants to recommend suitable product options.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Networked at events and by phone to expand business profits and revenues.
- Supported customers continuously from sales process to product set-up and use.
- Researched potential clients and markets to prepare for appointments.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Educated new sales staff on store policies and customer support operations.
- Tracked customer and supply chain details for precise and timely fulfillment.
Equipment Sales
Noteboom Implement
09.2015 - 08.2016
- Generated sales leads and cold called potential customers.
- Identified and developed relationships with key decision-makers to facilitate future sales.
- Met customer needs through solution-oriented sales strategies.
Automotive Sales Consultant
Vern Eide Chevrolet Buick Gmc
09.2014 - 08.2015
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Field Marketer
Titan Machinery
03.2002 - 09.2014
- Proactively managed client correspondence and recorded tracking and communications.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Demonstrated products and specific features at customer locations and special events.
- Educated new sales staff on store policies and customer support operations.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Addressed each customers' needs and wants to recommend suitable product options.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Supported customers continuously from sales process to product set-up and use.
Parts Sales
James River Equipment
10.2000 - 03.2002
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Parts Sales / PSSR
Scott Supply
01.1994 - 10.2000
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Parts Sales
Erickson Implement
09.1992 - 01.1994
- Provided professional services and support in a dynamic work environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Parts Sales
Valley Farm Equipment
09.1989 - 08.1992
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Parts Sales
Van Der Werff Implement
01.1987 - 08.1989
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Sales
International Ag University Sales Training
Ames, IACertificate Parts Mgmt & Merch. - undefined
NDSDS
Wahpeton, ND01.1987
Associate of Applied Science -
NDSCS
Wahpeton, ND01.1985
Skills
- Frank Lee International Ag Institute
- Competitive analysis
- Follow-up skills
- Upselling strategies
- Client needs assessment
- Trade show representation
- Cold calling
- Territory management
- Proposal development
- After-sales support
- Territory sales
- Sales closing
- Decision-making
- Effective communication
Timeline
Equipment Sales Consultant
Titan Machinery
08.2016 - Current
Equipment Sales
Noteboom Implement
09.2015 - 08.2016
Automotive Sales Consultant
Vern Eide Chevrolet Buick Gmc
09.2014 - 08.2015
Field Marketer
Titan Machinery
03.2002 - 09.2014
Parts Sales
James River Equipment
10.2000 - 03.2002
Parts Sales / PSSR
Scott Supply
01.1994 - 10.2000
Parts Sales
Erickson Implement
09.1992 - 01.1994
Parts Sales
Valley Farm Equipment
09.1989 - 08.1992
Parts Sales
Van Der Werff Implement
01.1987 - 08.1989
Certificate Parts Mgmt & Merch. - undefined
NDSDS
Sales
International Ag University Sales Training
Associate of Applied Science -
NDSCS
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