JILL ERICKSON
Sioux Falls
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
23
23
years of professional experience
Work History
Aesthetic Advisor
Chapter Aesthetics
08.2023 - Current
- Consult with clients to understand their aesthetic goals.
- Recommend the most suitable treatments based on client needs and desires.
- Offer Financial options to clients.
- Educate clients on various aesthetic procedures, including preparation, risks and recovery.
- Coordinate with medical professionals to schedule treatments and procedures.
- Maintain up-to-date knowledge of industry trends, products and procedures.
- Assist with the promotion and sale of aesthetic products and services.
- Ensure client satisfaction by providing personalized care and attention.
- Attain company sales goals each month.
Head Coach
Orangetheory Fitness
08.2018 - Current
- Demonstrated strong knowledge of Mindbody.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Conducted on-site seminars and workshops to generate interest in new club activities.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
Head Coach Community Manager
Solidcore
07.2021 - 01.2023
- Worked with MINDBODY software and products daily.
- Lead Studio to meet highest revenue and sales goals.
- 10X membership sales
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Account/Sales Manager
Painter Joes
04.2006 - 07.2018
- Provided profitable price quotes and established payment and credit terms to customers
- Introduced and sold new products to customers
- Successfully contributed to all company sales team product promotions.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Marketing Consultant
Michels Communication: Home Ideas Magazine
03.2014 - 03.2015
- Conceptualize and implement new marketing initiatives, campaigns, and strategies to promote products and brand names
- Establish marketing tracking methods to help each client evaluate performance over time
- Analyze various marketing tools, service, and channels for initiating successful plans
- Recommends specific marketing approaches and spending budgets to achieve client's desired sales goals
- Analyze details of competitor offerings, including specifications, market share, pricing, and promotional materials.
Senior Sales Representative
Matilda Jane LLC
01.2011 - 09.2013
- Developed strategy that drove business growth and consistently selling of high-end clothing from home
- Top earner in sales.
- Build lasting business relationships through performance and credibility
- Develop positive rapport with people at all levels of responsibility
Quality Assurance
Midco
05.2005 - 03.2006
- Monitored incoming and outgoing calls to make sure customers always receive great service
- Coached agents and score them on call accuracy, knowledge, and information handling, professionalism,efficiency, up-selling, and close ratio.
Sales Banker
Wells Fargo
01.2004 - 01.2005
- Sold retail banking products and services
- Managed customer portfolio according to standard policies
- Cross-sold all products and services
Assistant Branch Manager
Citibank/Citi Financial
01.2001 - 01.2004
- Assisted managers in identifying sales opportunities for the branch
- Expanded customer base by advertising bank products to customers and supported a large volume of accounts
- Managed various responsibilities including employee coaching, audit/compliance, and sales goals with above average success
Education
Bachelor of Science - Business Administration
Crown College St
Saint Bonifacius, MN05.2000
Skills
- Customer Focus
- Prospecting Skills
- Negotiation
- Event planning and management
- Technical Understanding
- Business Documentation
- Organizational
- Sales
- AREAS OF HIGHLIGHTS
- Decision Making – Ability to quickly analyze situations and weigh out the best possible options before making
- Decisions to achieve profitable results
- Communication – Equipped with interpersonal, verbal and written communication skills and able to smoothly
- Blend and interact with top management and peers
- Multitasking – Able to prioritize while managing multiple tasks and maintaining focus on major objectives to
- Boost productivity
Timeline
Aesthetic Advisor
Chapter Aesthetics
08.2023 - Current
Head Coach Community Manager
Solidcore
07.2021 - 01.2023
Head Coach
Orangetheory Fitness
08.2018 - Current
Marketing Consultant
Michels Communication: Home Ideas Magazine
03.2014 - 03.2015
Senior Sales Representative
Matilda Jane LLC
01.2011 - 09.2013
Account/Sales Manager
Painter Joes
04.2006 - 07.2018
Quality Assurance
Midco
05.2005 - 03.2006
Sales Banker
Wells Fargo
01.2004 - 01.2005
Assistant Branch Manager
Citibank/Citi Financial
01.2001 - 01.2004
Bachelor of Science - Business Administration
Crown College St
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