JILL ERICKSON
Sioux Falls
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
23
23
years of professional experience
Work History
Aesthetic Advisor
Chapter Aesthetics
Sioux Falls, SD
08.2023 - Current
- Consult with clients to understand their aesthetic goals.
- Recommend the most suitable treatments based on client needs and desires.
- Offer Financial options to clients.
- Educate clients on various aesthetic procedures, including preparation, risks and recovery.
- Coordinate with medical professionals to schedule treatments and procedures.
- Maintain up-to-date knowledge of industry trends, products and procedures.
- Assist with the promotion and sale of aesthetic products and services.
- Ensure client satisfaction by providing personalized care and attention.
- Attain company sales goals each month.
Head Coach
Orangetheory Fitness
Sioux Falls, SD
08.2018 - Current
- Demonstrated strong knowledge of Mindbody.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Conducted on-site seminars and workshops to generate interest in new club activities.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
Head Coach Community Manager
Solidcore
Sioux Falls, SD
07.2021 - 01.2023
- Worked with MINDBODY software and products daily.
- Lead Studio to meet highest revenue and sales goals.
- 10X membership sales
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Account/Sales Manager
Painter Joes
04.2006 - 07.2018
- Provided profitable price quotes and established payment and credit terms to customers
- Introduced and sold new products to customers
- Successfully contributed to all company sales team product promotions.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Marketing Consultant
Michels Communication: Home Ideas Magazine
03.2014 - 03.2015
- Conceptualize and implement new marketing initiatives, campaigns, and strategies to promote products and brand names
- Establish marketing tracking methods to help each client evaluate performance over time
- Analyze various marketing tools, service, and channels for initiating successful plans
- Recommends specific marketing approaches and spending budgets to achieve client's desired sales goals
- Analyze details of competitor offerings, including specifications, market share, pricing, and promotional materials.
Senior Sales Representative
Matilda Jane LLC
01.2011 - 09.2013
- Developed strategy that drove business growth and consistently selling of high-end clothing from home
- Top earner in sales.
- Build lasting business relationships through performance and credibility
- Develop positive rapport with people at all levels of responsibility
Quality Assurance
Midco
05.2005 - 03.2006
- Monitored incoming and outgoing calls to make sure customers always receive great service
- Coached agents and score them on call accuracy, knowledge, and information handling, professionalism,efficiency, up-selling, and close ratio.
Sales Banker
Wells Fargo
01.2004 - 01.2005
- Sold retail banking products and services
- Managed customer portfolio according to standard policies
- Cross-sold all products and services
Assistant Branch Manager
Citibank/Citi Financial
01.2001 - 01.2004
- Assisted managers in identifying sales opportunities for the branch
- Expanded customer base by advertising bank products to customers and supported a large volume of accounts
- Managed various responsibilities including employee coaching, audit/compliance, and sales goals with above average success
Education
Bachelor of Science - Business Administration
Crown College St
Saint Bonifacius, MN05.2000
Skills
- Customer Focus
- Prospecting Skills
- Negotiation
- Event planning and management
- Technical Understanding
- Business Documentation
- Organizational
- Sales
- AREAS OF HIGHLIGHTS
- Decision Making – Ability to quickly analyze situations and weigh out the best possible options before making
- Decisions to achieve profitable results
- Communication – Equipped with interpersonal, verbal and written communication skills and able to smoothly
- Blend and interact with top management and peers
- Multitasking – Able to prioritize while managing multiple tasks and maintaining focus on major objectives to
- Boost productivity
Timeline
Aesthetic Advisor
Chapter Aesthetics
08.2023 - Current
Head Coach Community Manager
Solidcore
07.2021 - 01.2023
Head Coach
Orangetheory Fitness
08.2018 - Current
Marketing Consultant
Michels Communication: Home Ideas Magazine
03.2014 - 03.2015
Senior Sales Representative
Matilda Jane LLC
01.2011 - 09.2013
Account/Sales Manager
Painter Joes
04.2006 - 07.2018
Quality Assurance
Midco
05.2005 - 03.2006
Sales Banker
Wells Fargo
01.2004 - 01.2005
Assistant Branch Manager
Citibank/Citi Financial
01.2001 - 01.2004
Bachelor of Science - Business Administration
Crown College St