Jessica Muir
RC
Summary
Strongly enjoy meeting goals and promoting efficiency. Credentialed for multiple providers with a strong ability to complete projects. Highly organized, proactive and punctual with team-oriented mentality.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
23
23
years of professional experience
Work History
Bartender
Blue Lantern
Rapid City, SD
10.2024 - Current
- Crafted innovative cocktail recipes to enhance customer experience.
- Trained and mentored junior bartenders in mixology techniques and service standards.
- Developed relationships with regular patrons to boost customer loyalty and satisfaction.
- Coordinated special events.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bar Manager
Sally O'Malley's Pub and Casino
Rapid City, SD
03.2023 - 09.2024
- Oversaw daily bar operations, ensuring compliance with safety and quality standards.
- Plan and execute promotional events to drive sales.
- Handled scheduling needs in a high volume bar.
- Develop and manage team dynamics to ensure staff motivation.
- Developed and implemented training programs for new staff, enhancing service quality.
- Fostered relationships with suppliers to negotiate favorable terms and improve product selection.
Credentialing Specialist
Oyate Health Center
Rapid City, SD
07.2021 - 03.2023
- Managed credentialing processes to ensure compliance with regulatory standards.
- Coordinated provider applications and verified professional credentials efficiently.
- Streamlined onboarding procedures for new healthcare providers, enhancing operational efficiency.
- Collaborated with interdisciplinary teams to resolve discrepancies in provider information.
Credentialing Specialist
Rapid City Medical Center
Rapid City, SD
08.2019 - 06.2021
- Addressed credentialing requests, overseeing compliance with governmental and organizational guidelines regarding data access.
- Performed primary source verifications such as criminal histories, licenses and board certifications.
- Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
- Maintained provider enrollments in Medicare and Medicaid across 3 states.
- Responded to requests for information about CAQH, Tricare and numerous other enrollment programs.
Lead Medical records
09.2002 - 03.2019
- Hippa COMPLIANCE, Dakota Radiology
- Nalyzed departmental procedures and assured all policies were being followed
- Btaining documents, clearances, certifications and approvals for local, state and federal agencies
- Esponded to high pressure requests from patients via telephone and email
- Supervised a weekly schedule of projects and met timelines for specific completion
- Verified data with integrity and accuracy.
Bartender
12.2011 - 10.2016
- City post 22
- Eveloped unique events and special promotions
- Handled chaos with a smile
- Anaged money while balancing tills, processing credit card payments and preparing bank deposits
- Laced orders on low inventory.
Education
High school Diploma -
Rapid City, Central01.2002
High school Diploma -
Rapid City, Central01.2002
Skills
- Organizational skills
- Planning
- Self-motivated
- Time management
- Application management
- Verbal and written communication
- Customer service
- Highly reliable
Timeline
Bartender
Blue Lantern
10.2024 - Current
Bar Manager
Sally O'Malley's Pub and Casino
03.2023 - 09.2024
Credentialing Specialist
Oyate Health Center
07.2021 - 03.2023
Credentialing Specialist
Rapid City Medical Center
08.2019 - 06.2021
Bartender
12.2011 - 10.2016
Lead Medical records
09.2002 - 03.2019