Summary
Work History
Education
Skills
Timeline
Generic

Jennifer Miller

Dallas

Summary

Accomplished Health Unit Coordinator and Patient Care Technician with a proven track record at Avera Gregory Hospital, enhancing unit efficiency and patient satisfaction. Skilled in records management and critical thinking, I excel in streamlining operations and mentoring staff, significantly improving service delivery and operational standards.

Work History

Health Unit Coordinator

Avera Gregory Hospital
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Assisted with processing patient admissions, transfers and discharges.

Patient Care Technician

Avera Gregory Hospital
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Bar Manager

Frank Days
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Banker

Wells Fargo
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Educated customers on features and benefits of banking products and services.

Education

High School Diploma -

Grant-Deuel
Revillo, SD
05.2004

Skills

  • Records management
  • Critical thinking
  • Professionalism and ethics
  • Patient registration
  • Paperwork processing
  • Training and mentoring

Timeline

Health Unit Coordinator

Avera Gregory Hospital

Patient Care Technician

Avera Gregory Hospital

Bar Manager

Frank Days

Banker

Wells Fargo

High School Diploma -

Grant-Deuel
Jennifer Miller