JENNIFER GILMORE
Sioux Falls
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Lifescape
05.2024 - Current
- Maintains expertise in current research/techniques affecting persons supported and remains current on legal and ethical issues
- Collaborates with family and treatment team members to provide treatment effectively and without disruption to the environment or other individuals within the environment
- Communicates with family and other members of treatment team regarding progress
- Establish and maintain rapport with children with an Autism Spectrum Disorder (ASD)
- Implements behavior plans designed by the BCBA in a clinic setting; follows treatment plan goals and interventions using sound judgment and seeks out appropriate consultation
- Assist BCBA's with training families, caregivers, and others regarding reinforcement, interventions, and any other topics related to treatment plan and goals
- Maintain accurate and timely therapy note documentation in Epic OneChart for medical team and families to access
Caregiver to Parent With Parkinson’s Disease
Mother
02.2024 - 03.2024
- Assisted my mother with activities of daily living, promoting independence and quality of life
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Assisted with dressing, grooming, meal preparation, and medication reminders
- Performed light housekeeping duties
- Assisted with self-administered medications
- Provided safe mobility support
Registered Behavior Technician
Lifescape
10.2022 - 01.2024
- Maintains expertise in current research/techniques affecting persons supported and remains current on legal and ethical issues
- Collaborates with family and treatment team members to provide treatment effectively and without disruption to the environment or other individuals within the environment
- Communicates with family and other members of treatment team regarding progress
- Establish and maintain rapport with children with an Autism Spectrum Disorder (ASD)
- Implements behavior plans designed by the BCBA in a clinic setting; follows treatment plan goals and interventions using sound judgment and seeks out appropriate consultation
- Assist BCBA's with training families, caregivers, and others regarding reinforcement, interventions, and any other topics related to treatment plan and goals
- Maintain accurate and timely therapy note documentation in Epic OneChart for medical team and families to access
Billing Operations Support Specialist
Lifescape
03.2022 - 10.2022
- Maintains necessary records such as patient demographics, purchase orders, requisitions, vendor correspondence, contracts, and the companies billing system
- Answer phone calls and direct calls to appropriate employee, if need be
- Prepares and enter patient charges
- Obtains prior authorization, prepares patient billings, provides follow-up on accounts and monitors accounts receivable charge submissions
- Generates bills and statements to ensure timely claims filing
- Provides follow-up on patient accounts; prepares patient billings, or insurance rebills, as necessary
- Monitors Accounts Receivable (A/R) charge submissions and conducts collection activity
- Serve as primary contact for the incontinence program and order completion
- Restock the supply room and reorder necessary products
- Complete other duties as assigned
Accounts Payable
Home Warranty of the Midwest INC
07.2021 - 03.2022
- Track expenses and process expense reports
- Responsible for keeping area clean and organized
- Registers new customers into the database and updates existing customer demographics by collecting detailed personal and financial information
- Sort, code and match invoices
- Communicating with customers and other staff members
- Put together, review and verify invoices and check requests
- Investigation of claims being paid to customers/technicians
- Flag and clarify any unusual or questionable invoice items or prices
- Reconcile accounts payable transactions
- Proficiency in using Microsoft Excel and Quickbooks programs
- Maintain accurate historical records
- Mailing checks and E-Checks everyday using postage machine
- Produce monthly reports
Direct Support Professional
Lifescape
05.2020 - 07.2021
- Schedule various appointments for all residents
- Answer phone calls and direct call to appropriate employee, if need be
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Prepare and maintain records of individuals progress and services performed, reporting changes in client condition to manager or supervisor
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Transport individuals to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
- Instruct or advise individuals on issues such as household cleanliness, utilities, hygiene, nutrition, or personal care
- Participate in case reviews, consulting with the team caring for the individual, to evaluate the individual's needs and plan for continuing services
- Train family members to provide bedside care
- Online charting
- Medi-Aide Certified
- Assist with new hire interviewing/selection process
Direct Support Professional
Lifescape
10.2019 - 05.2020
- Schedule various appointments for all residents
- Answer phone calls and direct call to appropriate employee, if need be
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Prepare and maintain records of individuals progress and services performed, reporting changes in client condition to manager or supervisor
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Transport individuals to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
- Instruct or advise individuals on issues such as household cleanliness, utilities, hygiene, nutrition, or personal care
- Participate in case reviews, consulting with the team caring for the individual, to evaluate the individual's needs and plan for continuing services
- CPI certified
- Medi-Aide Certified
Loan Processor
1st Phase Mortgage
06.2019 - 10.2019
- Reviewing loan applications
- Answering phone calls
- Verifying the accuracy of applicant data
- Approving or rejecting loans
- Managing real estate loan documentation
- Ensuring compliance with banking regulations
- Submitting a detailed loan package to the Underwriting department
- Sending for verification of Employment to various employers and following up with each
- Calculating applicant credit scores
- Ordering insurance quotes for all clients from various companies, then following up with each
- Constant communication through email or phone with coworkers and each Lender company
- Ordering appraisals and following up with that process
Secretary
State of South Dakota
12.2018 - 05.2019
- Greets all visitors, in person or over the phone
- Registers new clients and update existing client demographics by collecting detailed personal and financial information
- Responsible for keeping reception area clean and organized
- Protect client confidentiality, making sure PHI is secure and logging off computer before stepping away
- Facilitates client flow by notifying the case worker of clients appropriate staff and law enforcement when needed
- Send and receive letters regarding legal matters to clients
- The ability to use standard software packages (ex: Excel, Microsoft Word)
- Compose letters, memos and emails
- Perform administrative tasks, such as filing and photocopying
- Typing and preparing information reports
- Prioritizing workload
- Field calls for appropriate facility within our organization to the correct department
Education
High School Diploma -
West Central High School
Hartford, SD05.2011
Skills
- Computer/Technical Literacy
- Excel
- Word
- Communication skills
- Self-motivated
- Attention to detail
- Accuracy
- Documentation protocol/application
Certification
- CPR
- BLS
- Safety Care
Timeline
Registered Behavior Technician
Lifescape
05.2024 - Current
Caregiver to Parent With Parkinson’s Disease
Mother
02.2024 - 03.2024
Registered Behavior Technician
Lifescape
10.2022 - 01.2024
Billing Operations Support Specialist
Lifescape
03.2022 - 10.2022
Accounts Payable
Home Warranty of the Midwest INC
07.2021 - 03.2022
Direct Support Professional
Lifescape
05.2020 - 07.2021
Direct Support Professional
Lifescape
10.2019 - 05.2020
Loan Processor
1st Phase Mortgage
06.2019 - 10.2019
Secretary
State of South Dakota
12.2018 - 05.2019
High School Diploma -
West Central High School
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