Jeff Anderson
Aberdeen
Summary
Proven Farm Specialist and Service Manager with a track record of enhancing customer satisfaction and optimizing project outcomes at Hybrid Turkeys LLC. and PALS Inc. Excels in analytical thinking and relationship building, achieving significant improvements in efficiency and cost reduction. Demonstrates expert problem-solving abilities and a commitment to excellence, ensuring project success and positive vendor relations.
Overview
11
11
years of professional experience
Work History
Farm Specialist
Hybrid Turkeys LLC.
02.2020 - Current
- Followed all company policies and procedures.
- Supervise a staff of 65 team members.
- Collaborated with cross-functional teams to achieve project goals on time, within budget and customer satisfaction.
- Optimized inventory management, minimizing waste, reducing costs and downtime.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
Service Manager
PALS Inc.
07.2014 - 02.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians and sub-contractors, ensuring timely completion of projects and high-quality workmanship.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Education
High School Diploma -
Bird Island-Lake Lillian High School
Bird Island, MNSkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Self motivation
- Time management
- Project management
- Relationship building
- Contract negotiation
- Logistics coordination
- Maintenance and repair
Timeline
Farm Specialist
Hybrid Turkeys LLC.
02.2020 - Current
Service Manager
PALS Inc.
07.2014 - 02.2020
High School Diploma -
Bird Island-Lake Lillian High School
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