Jamie Hurley
Sioux Falls,SD
Summary
Accomplished leader with a strong focus on customer service and compliance. Proven ability to oversee multiple locations and drive team performance through strategic planning and conflict resolution.
Overview
21
21
years of professional experience
Work History
District Manager
Mg Oil
01.2010 - Current
- Oversaw operational performance across 11 locations to ensure compliance with company standards.
- Developed and implemented strategic initiatives to enhance customer satisfaction and drive sales growth.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
District Manager
Argus Leader
11.2004 - 05.2014
- Collaborated with cross-functional teams to streamline processes, reducing costs while maintaining service quality.
- Established key performance indicators to track progress and evaluate team effectiveness across all locations.
- Developed and implemented strategic initiatives to enhance customer satisfaction and drive sales growth.
- Managed newspaper carriers in three different states.
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Conflict management
- Operations management
- Team development
Timeline
District Manager
Mg Oil
01.2010 - Current
District Manager
Argus Leader
11.2004 - 05.2014