Dynamic sales professional with a proven track record at American Family-Charles Fischer Agency, excelling in client relationship building and effective multitasking. Adept at generating leads through cold calling and enhancing customer satisfaction, I consistently exceed sales goals while managing sensitive information with confidentiality and precision.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Agent Assistant/Sales Specialist
American Family-Charles Fischer Agency
01.2017 - Current
Assisted in closing deals effectively by gathering necessary documentation from all involved parties.
Enhanced client satisfaction by providing timely and efficient assistance to agents in their daily tasks.
Developed strong working relationships within the industry network to facilitate smoother transactions with outside professionals such as loan officers or title representatives.
Upheld confidentiality standards while managing sensitive information related to properties or client personal data.
Managed social media accounts to increase brand visibility and engagement among prospective clients.
Delivered exceptional customer service while handling inquiries from prospective buyers or sellers.
Processed applications and paperwork in accordance with state and federal laws.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Orderfiller
United Hardware Distributing
06.2006 - 09.2016
Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Printed labels, packaged boxes, and loaded into outbound containers.
Picked and packed order items.
Followed orders precisely for correct items, sizes and quantities.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Telemarketer
Telnet
01.1997 - 06.2006
Completed daily cold calling and outreach to build sales pipeline.
Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Asked pertinent questions to understand customer requirements.
Followed up with customers to solicit further sales.
Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.
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Office Manager/CSR, Sales at Tony Froehlich Agency, American Family InsuranceOffice Manager/CSR, Sales at Tony Froehlich Agency, American Family Insurance